Client Solutions Manager
About this role
The Client Solutions Manager for Meta’s Global Business Group is a strategic and solutions-oriented professional who puts our customers at the core of everything we do. This is an opportunity to lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires effective data and analytical skills that allow the individual to translate a business objective into an analysis framework, in order to provide effective data-driven consultative sales approach, and the capacity to collaborate effectively in a team-focused environment and adapt to evolving business priorities delivering against business goals.
$65,000/year to $102,000/year + bonus + equity + benefits
Responsibilities
- Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners
- Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
- Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies
- Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
- Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
- Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
- Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
- Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments
- Oversee account operations (e.g. troubleshooting issues, account set up, etc.)
- Work and collaborate with diverse group of internal cross-functional teams to project manage complex workstreams
- Travel as needed
Minimum Qualifications
- Advanced experience structuring and manipulating raw data into datasets for analysis
- Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
- Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
- Proven track record in leveraging data to develop broader prototyping solutions for the entire team
- Proven track record driving a book of business, increasing revenue and business performance
- Experience delivering insights to both technical and non-technical audiences
- Experience working with diverse set of cross-functional teams
- Experience influencing C-level executives and clients
- Experience navigating ambiguity with agility to effectively lead complex and changing priorities
- Understanding of the technology landscape
- 3+ years of experience with online advertising/online media
- Bachelor's Degree (added by recruiter to meet regional immigration requirements)
Preferred Qualifications
- Experience with business case modeling and market/opportunity sizing
- Experience with Meta’s full suite of advertising solutions
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience working cross-functionally with Product teams to improve products features and functionalities
- Knowledge of statistics and experience with statistical packages such as R, SAS, SPSS
- Knowledge and experience with data querying (e.g., SQL, advanced excel/GSheet)
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
$65,000/year to $102,000/year + bonus + equity + benefits
Company at a glance
Meta is a company focused on shaping the future of human connection. Its mission is to build the future of human connection and the technology that makes it possible. Meta's technologies help people connect, find communities, and grow businesses. Facebook launched in 2004, changing the way people connect, and Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to drive the next evolution in social technology. The company also maintains a careers page at metacareers.com for job listings.
Team Size10000+
WorkspaceOn-site
IndustrySoftware Development
Location
Menlo Park, California, United States
Websitemetacareers.com
LinkedInLinkedIn
Top Benefits
- Bonus
- Equity
- Health Insurance
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