PROVINCIAL PROJECT MANAGER- PUNJAB

Essential Job Responsibilities

Technical Leadership and Quality Implementation of TB Program – 30%

• Provide technical leadership and oversee the planning, implementation, monitoring, and evaluation of the TB control and other related programs in Punjab, ensuring alignment with organizational goals and objectives.
  • Review programmatic progress, financial pipelines, and performance indicators to ensure quality delivery.
  • Technical support to the Team and partners
• Support development of new initiatives, concept notes, and strategic partnerships aligned with Mercy Corps country strategy.
• Ensure compliance with Mercy Corps policies, donor guidelines, and requirements.
• Lead and facilitate coordination with project managers and technical leads to ensure effective program delivery, quality assurance, and adherence to guidelines.
• Conduct regular meetings with regional coordinators and project staff to review performance, identify issues, and provide guidance and support.
• Review and analyze field visit reports, Community Feedback Reports, monitor checklists, and financial pipelines, ensuring timely and quality reporting and adherence to policies and procedures.
• Identify challenges, develop mitigation plans, and implement recommendations in consultation with TB Program team and senior management.
• Ensure timely and quality reporting of program activities, achievements, learnings and challenges to internal stakeholders, donors, and other relevant parties.
• Maintain comprehensive documentation of program activities, including lessons learned, best practices, and success stories.
• Assess staff knowledge and skills, provide recommendations, and support capacity building initiatives.
• Support the Director TB-Program, MEL Manager, Compliance department, and Country team during field visits and provide project progress updates.
• Provide support and oversight to Operations, Finance, HR, and Security departments in coordination with relevant counterparts in MC-Punjab Office.

Government & other Stakeholder Coordination and Engagement– 30%

• Ensure and maintain cordial and professional relations with Provincial Health Department Punjab, Provincial TB Control Program (PTP), district authorities, development partners, UN agencies, and implementing partners.
• Ensure Mercy Corps’ effective participation and representation in provincial and district-level coordination forums, technical working groups, review meetings, and donor engagements.
• Ensure government approvals, policy dialogue, and stakeholder alignment for smooth implementation of program activities.
• Strengthen partnerships and advocate for program sustainability, scale-up, and institutionalization of interventions.
• Establish and maintain effective partnerships with government agencies, non-governmental organizations (NGOs), community leaders, and other stakeholders.
• Facilitate coordination and collaboration among key stakeholders to enhance program impact and sustainability.
• Ensure strong coordination with relevant provincial departments in addition to health department Punjab, provincial TB Control Program, hold regular meetings, and represent the work of Mercy Corps at the provincial level.
• Ensure timely submission of reports to Mercy Corps and the concerned government departments as per agreed work plan.
• Participate in project related internal and external meetings and discussions.

Resource Management: 10%

• Oversee overall management of the Mercy Corps Punjab TB program (all programmatic, financial, human resources, and logistical aspects).
• Ensure efficient utilization of the resources in accordance with organizational policies and donor guidelines.
• Collaborate with finance and operations teams to develop budgets, track expenditures, and report financial progress.

Team Leadership, Management and Capacity Building – 20%

• Supervise and mentor staff, support professional development, and strengthen team capacity.
• Conduct performance reviews, coaching sessions, and succession planning.
• Promote a culture of learning, accountability, safeguarding, collaboration, innovation and continuous improvement.
• Facilitate capacity building initiatives to ensure team understanding of project activities and successful delivery of project deliverables.
• Review probationary/annual goals, assess team performance, and identify training needs for improvement.
• Ensure evaluations and disciplinary measures are conducted in accordance with Mercy Corps policy.
• Support staff development and capacity-building initiatives to enhance skills and competencies.
• Maintain professionalism to uphold Mercy Corps' humanitarian mission and conduct training related to project activities for staff.

Security and Risk Management: 10%

• Ensure compliance with security procedures and policies to ensure the safety and security of staff and program assets.
• Proactively identify and mitigate programmatic and operational risks to minimize impact on program delivery.

SAFEGUARDING RESPONSIBILITIES

• Actively learnings about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

• Supervision of all project activities, and the project staff (Regional Coordinators (04), Sr. Operations Officer, Senior Finance Officer, DHIS 2 Coordinator, Security & Liaison Officer, Program Officer and HR Assistant.
• Probationary review and appraisals of staff directly reporting to this position.

Accountability

• Reports Directly To: Senior Technical Advisor
• Works Directly With: The teams and in close coordination with the Director TB Program, Senior Program Managers, Senior Manager ICE Project, Technical Advisor-ECF, ACF Coordinator, PPM Coordinator, CHTB, TB-HIV and TPT Coordinator, Coordinator Specimen Transportation, MEL Manager, Procurement, HR and Finance teams

Knowledge and Experience

• Master’s degree in public health, Medicine (MBBS), or another relevant field.
• Minimum of 8–10 years of program management experience within the health or public health, sectors, including at least 5 years in a senior management role overseeing large and complex programs.
• Demonstrated leadership and management capabilities, including experience in leading multidisciplinary teams, managing complex projects, and ensuring high standards of program quality and accountability.
• Excellent coordination, stakeholder engagement, communication, negotiation, interpersonal, and representation skills, with proven ability to establish and maintain effective relationships with government counterparts, donors, implementing partners, and other key stakeholders.
• Proven experience in the implementation and management of development – especially health sector programs, with familiarity with donor compliance requirements, regulations, and reporting standards. Experience managing programs funded by major international donors, particularly the Global Fund, will be considered a strong asset.
• Strong understanding of public health programs and health systems, with knowledge of tuberculosis (TB) control interventions considered a distinct advantage.
• Strong analytical and problem-solving abilities, with the capacity to effectively communicate technical information to both technical and non-technical audiences.
• Excellent written and verbal communication skills in English, with proficiency in relevant local languages considered an asset.

Success Factors 

Must have strong coordination, analytical, and problem-solving skills. Must be a team player and be able to work proactively.  Must be adaptable and flexible. Should be able to work under stress. Time management is critical to the success of this program.  

Ongoing Learning 

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development 

Team Engagement and Effectiveness  

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. 

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. 

Equal Employment Opportunity 

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.  

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. 

Safeguarding & Ethics 

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and participate in the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis. 

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline 

([email protected]). 

Note: 

• Only shortlisted candidates will be called for an interview.
• The management reserves the right to accept or reject any or all CVs without assigning any reason.
• Preference will be given to local candidates. 

We are an equal employment opportunity employer; females and transgender individuals are strongly encouraged to apply.