Head of GTM Technology & Growth Operations - Americas
About this role
Head of GTM Technology & Growth Operations
Help Shape the Growth Engine of a Category-Leading SaaS Business
We're looking for a Head of GTM Technology & Growth Operations to lead the systems, processes, and operational strategy that power growth across our global business.
This is a highly visible leadership role at the intersection of Revenue Operations, Marketing Operations, Growth, and Technology. You'll own the GTM technology ecosystem, champion AI-driven innovation, and ensure our demand generation, pipeline creation, and revenue teams operate as one connected engine.
You'll work closely with senior leaders across Growth, Sales, Marketing, and IT to scale our go-to-market capabilities, accelerate pipeline generation, and create the operational foundation for the next phase of growth.
If you're passionate about building modern revenue organizations, leveraging AI to transform operations, and driving measurable business impact, we'd love to hear from you.
What You'll Do
Lead Our GTM Technology Strategy
• Own and evolve the technology ecosystem that supports marketing, pipeline generation, sales development, and revenue growth.
• Drive roadmap, governance, and investment decisions across GTM platforms, data, automation, and integrations.
• Ensure our systems are scalable, connected, and aligned with business priorities.
Drive AI-Powered Operational Excellence
• Champion an AI-first approach to operations, automation, analytics, and workflow design.
• Identify opportunities to increase efficiency, improve decision-making, and accelerate growth through AI-enabled solutions.
• Partner with teams across the business to embed AI into day-to-day operations and strategic initiatives.
Scale Growth Operations
• Connect marketing, campaign operations, business development, insights, and technology into a unified operating model.
• Improve how pipeline is generated, managed, measured, and optimized.
• Establish clear processes, metrics, and data standards that enable predictable growth.
Influence Across the Business
• Partner with senior leaders across Sales, Marketing, Growth, and IT to align priorities and remove barriers to execution.
• Serve as a trusted advisor on GTM technology, operational strategy, and business transformation.
• Lead cross-functional initiatives that improve performance and accelerate growth.
Build for the Future
• Stay ahead of emerging trends in AI, revenue operations, marketing technology, and GTM strategy.
• Translate new technologies and operating models into competitive advantage.
• Help define the future of how a modern software company scales growth.
What We're Looking For
Required Experience
• 8+ years of experience in Revenue Operations, GTM Operations, Growth Operations, Marketing Operations, or Marketing Technology.
• Experience leading complex operational, technology, or transformation initiatives within SaaS or enterprise software organizations.
• Strong understanding of CRM, marketing automation, lead management, data enrichment, analytics, and GTM technology ecosystems.
• Proven ability to influence senior stakeholders and drive alignment across multiple functions.
• Experience leading teams and delivering results in fast-paced, high-growth environments.
• Passion for AI and automation, with a track record of applying technology to improve business outcomes.
Nice to Have
• Experience operating in a global enterprise environment.
• Knowledge of BDR organizations, account-based growth strategies, and recurring revenue models.
• Experience managing complex technology ecosystems and enterprise integrations.
Why Join Us?
• Shape the future of a rapidly growing software business.
• Lead high-impact initiatives that directly influence pipeline, revenue, and growth.
• Drive AI transformation across a global go-to-market organization.
• Work with senior leaders who are committed to innovation and operational excellence.
\n\nCompany at a glance
The future of work demands smarter applications. Mendix is where you build, deploy, and orchestrate the intelligent solutions the human-AI workforce relies on—with built-in shared context and governance that connects everything perfectly.
Create production-ready agentic applications and AI agents that understand your business inside and out. They're built on your data, follow your logic, and fit seamlessly into your existing architecture. Connect agents across all your business systems, then orchestrate workflows where AI handles the routine and humans step in exactly when they're needed; with full context already in hand.
The difference is simple: most enterprise AI projects stall out because companies treat governance, integration, and trust as afterthoughts. We flip that script. With Mendix, every agent decision, human approval, and AI output is automatically traceable and compliant from the start. That's what separates AI experiments from AI that actually runs your business.
Whether you're launching your first intelligent application or scaling an organization-wide portfolio, leading companies worldwide trust Mendix to bridge the gap between human expertise and AI capabilities—creating workforces that don't just use technology, they orchestrate it.
Ready to build intelligent applications that work the way you do?
Mendix is a Siemens business.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?