Product Trainer
About this role
Prisma is the trusted industry platform powering the future of advertising. We connect media, technology, and data to enable marketers and agencies to plan, buy, and measure across all channels—with precision, automation, and intelligence. Our AI-driven solutions optimize workflows, unlock insights, and deliver measurable outcomes for the world’s leading brands and agencies.
What You Will Do:
The Product Trainer delivers high-quality, instructor-led customer training that enables users to effectively adopt and use SaaS products. This role focuses on foundational to fully proficient training delivery while building product knowledge and instructional skill.
Responsibilities will include:
- Deliver virtual instructor-led product training independently
- Prepare, execute, and follow up on training sessions in accordance with SOPs
- Achieve and maintain accreditation on 1–3 products or systems
- Maintain strong learner satisfaction (NPS) and act on feedback
- Stay current on product updates and changes
Who You Are:
- A fast learner who quickly grasps new software and concepts and translates them clearly for others.
- You are highly customer-focused and attentive to learner needs, actively listening and adjusting your approach to ensure understanding.
- You manage your time well, prepare thoroughly, and execute with precision.
- You bring strong attention to detail and create a welcoming, approachable learning environment that encourages questions and engagement
Why Mediaocean?
- Flexible Working (Hybrid)
- 27 days annual leave plus bank holidays
- Private Medical Health Insurance
- Pensions Scheme & Life Insurance
- Budget for professional development costs
- Season Ticket Loan Scheme
- Cycle to work scheme
- Give as you earn
- Eye test & occupational glasses reimbursement
- Classpass
- Nursery Scheme
- Employee Assistance Programme
- Professional development opportunities within our Learning & Development programs
- Belong@Mediaocean affinity based groups of colleagues to create community
- All of these benefits/perks are effective on the date of hire #LI-Remote
We would hate to miss out on your application because you do not meet every requirement – transferrable skills and education will also be considered, so please do not hesitate to apply!
Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status.
Company at a glance
Mediaocean is powering the future of the advertising ecosystem with technology that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes. The company’s advertising infrastructure and ad tech tools are used by more than 100,000 people across the globe. Mediaocean owns and operates Prisma, the industry’s trusted system of record for media management and finance, Innovid, the leading independent ad tech platform for creative, delivery, measurement, and optimization, as well as Protected by Mediaocean, an integrated solution for ad verification and brand safety.
Top Benefits
- Flexible Working
- Annual leave
- Private Medical Health Insurance
- Pensions Scheme
- Life Insurance
- Professional development budget
- Season Ticket Loan Scheme
- Cycle to work scheme
- Give as you earn
- Eye test reimbursement
- Occupational glasses reimbursement
- Classpass
- Nursery Scheme
- Employee Assistance Programme
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