MCSO Public Information Manager

Please apply by August 28, 2026

MCSO Public Information Manager

Salary Range: $82,435-$103,043

This is an salary, exempt position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

The Mecklenburg County Sheriff’s Office hires professionals that desire to make a positive difference in the lives of individuals and our community through excellent customer service, good judgment, and integrity while maintaining safe and secure facilities. If you are interested in making a difference in the community, positively influence others, and working for the citizens of Mecklenburg County, then MCSO wants you to come Join Our Team.

Position Summary
The MCSO Public Information Manager serves as a lead of the MCSO Public Information Office whose primary responsibilities include, but are not limited to, proactively responding to the public, internal and external media requests, drafting and creating marketing materials in response to requests or to inform the public of new programs or events, and performing a variety of administrative activities, and both social and mainstream media monitoring for the Mecklenburg County Sheriff’s Office (MCSO).

The Public Information Manager serves as a communications advisor to MCSO leadership and staff and is responsible for outreach, public information, website content and communication support for divisions across the organization. The Public Information Manager crafts internal and external communications, including press releases, coordinates press conferences, as well as writes, edits, and reviews reports, presentations and other documents that are communicated internally and externally.

The ideal candidate is bilingual (fluent in English and Spanish), self-motivated, a team player, takes initiative and can be trusted to work independently and will represent the Sheriff’s Office in a professional manner as a spokesperson. Please note, flexibility in schedule and the ability to work nights and weekends is required in order to attend community events or in response to critical public safety incidents as needed.

Essential Functions:

•Writes and disseminates press releases.
•Leads public information requests and records requests.
•Delivers a briefing Meltwater insights to the Sheriff daily.
•Handles media inquiries and organizes interviews, acting as the main media contact.
•Coordinates media interviews (confirm/schedule) and press conferences.
•Stays abreast with media, social media and Meltwater and informs the team of any concerns.
•Finds positive agency stories to showcase to media.
•Develops and nurtures relationships with local, state, and national media.
•Responsible for developing PIO’s familiarity with Sheriff’s community involvement and organizations.
•Maintains a list of all Media/County contacts.
•Acts a community liaison and maintains strong communication and partnership with the Community Engagement Team.
•Archives pictures and videos.
•Assists with Department reports.
•Records/edits Sheriff’s Office-produced videos as needed.
•Coordinates the Sheriff’s podcast(s).
•Supports the Executive Support Director/Public Information Manager in signing the agency up for parades, events, and etc.
•Attends events and assists in capturing videos and photos during these occasions.

Minimum Qualifications:
Bachelor’s degree from an appropriately accredited institution in Public Relations, Journalism, Communications, Media or related field and three years of public relations experience. This position requires a valid driver’s license.

Reasonable Accommodations Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement:
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Position # 20010493