Engineering Tech IV

Follow your calling, Find your career

Please apply by: 7/22/26

Salary Range: $33 - $41/hourly
This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too.  Join us and build an exceptional experience for yourself, and a better working world for all.

Working at Mecklenburg County for LUESA, (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents. LUESA’s responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations.

Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization. We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality.

Position Summary
This position acts in a daily lead role, providing front line support to the engineering technician positions.
Perform complex paraprofessional work in support of engineering or project management activities. This
position, under general supervision, is responsible for more routine projects requiring basic project
management skills. Provides support to the Engineering Technician Manager.

Essential Functions
Manage small professional service and/or construction contracts; track design and construction
costs to be billed; reviews and approves invoices
Apply local ordinances, design specifications, standards manual, etc. to private construction
projects to ensure adequate infrastructure is constructed with minimal impact to the environment
Conduct needs assessments
Administer project related contracts
Enforce local land use regulations
Gather and compile information for contractors
Interview customers to determine project requirements
Write project specifications
Analyze and resolve service requests
Prepare cost estimates for project budgets
Utilize a computer and specialized software applications and/or programs to generate reports,
invoices, and/or maps

More About the Role:
Training:
Assist with development and implementation of Standard Operating Procedures and Guides
Provide group/individual trainings
Provide external customer training
Provide City and County agency training

Customer Service:
Next level issue resolution from front line staff
Resolve software issues for the team, internal, and external customers
Assist all Commercial Permit Techs with customer questions as needed
Provide direct customer service via phone, email, or in-person

Leadership:
Peer reviews for all Commercial Permitting Team employees
ACD phone line monitoring
QFlow monitoring
Presentations provided to the team, internal, and external customers
Assist in assessing strengths and areas of growth across all Commercial Permit Tech team members
Develop training strategies for team, internal, and external customers
Provide essential information to meet team, departmental, and organizational goals
Maintain staff production reports

Minimum Qualifications
Experience:
Minimum of five years of progressively responsible experience in the area of assignment.

Education:
Associate's degree in Engineering, Construction, Surveying, or Real Estate or related field
Combination of relevant education and relevant experience accepted?: Yes

Preferred Qualifications
ICC Permit Technician Certification or a NC Standard Trade Certification

Knowledge, Skills and Abilities
Knowledge of
Applicable principles, practices, methods, and techniques used in assigned area of responsibility
Mathematical concepts
Applicable Federal, State and local statutes, codes, and regulations
Recordkeeping principles and practices
Databases
Filing systems
Customer service principles
Engineering plans, specifications, and surveying work
Applicable equipment utilized in the construction trades

Skills
Completing paperwork and documentation
Reviewing plans and/or specifications
Performing a variety of engineering-related calculations
Providing customer service
Maintaining records and filing systems
Conducting site inspections
Interpreting and enforcing regulations
Reading and interpreting blueprints, sketches, and plans
Performing mathematical calculations

Abilities
Customer Focus: Ensuring that the customer perspective is a driving force behind business
decisions and activities; crafting and implementing service practices that meet customers’ own
organization’s needs
Collaboration: Working effectively and cooperatively with others; establishing and maintaining
good working relationships
Leverage resources: Takes advantage of available resources (individuals, processes,
departments, and tools) to complete work efficiently
Managing Work: Effectively managing one’s time and resources to ensure that work is completed
efficiently
Planning and Organizing : Establishing courses of action for self and others to ensure that work is
completed efficiently
Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding
safety standards

Computer Skills
Intermediate skills in computer technology and Microsoft Office Suite

Work Environment
Works in an office setting with moderate noise

Selection
This classification has been identified as having a role in the development of
ADA compliant technologies and for which the incumbent agrees to follow
County policies to the best of their abilities in order to meet these obligations.
No

Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable
accommodation, each essential function satisfactorily. Reasonable accommodations may be made to
help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or
working conditions. Other duties may be assigned based on business need and the supervisor’s request.
Mecklenburg County reserves the right to revise the job description at any time. Designated positions
may be required to assist in emergency and/or disaster situations.