BUILDING MANAGER

Job DetailsJob Location: Eastside Building - Portland , OR 97266Position Type: Full TimeSalary Range: $68,000.00 - $78,000.00 Salary/yearMeals on Wheels People is an organization founded in and by the community! Over the past 50 years, our non-profit has helped thousands of older adults in the Portland Metro area keep their independence through weekly meal delivery and social connections. Our culture reflects our five values: integrity, commitment, respect, inclusion, creativity, and TEAMWORK. With over 20 meal delivery centers throughout Multnomah, Washington, and Clark counties, our staff and thousands of volunteers ensure that no adult over 60 goes hungry or experiences social isolation.

Make a meaningful impact while working in a supportive and collaborative environment that values your well-being. Enjoy the benefits of a four-day workweek, ample quality time off, and a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k)-retirement plan, pet insurance, a wellness program, professional development opportunities, an Employee Assistance Program, and mileage reimbursement.

We are seeking a Building Manager who ensures the Eastside Resource Center is a safe, welcoming, and fully functional environment for staff, volunteers, partners, visitors and community members. This role oversees daily building operations, safety, maintenance, and customer service, while coordinating vendors, projects, reception and facilities staff.

The Building Manager plays a key role in creating a positive experience for everyone who enters the building by maintaining high standards of cleanliness, safety, accessibility, and responsiveness. This position supports a flexible schedule to meet operational, event, and emergency needs

Principal Duties and Responsibilities (Essential Functions)

Customer Service & Site Experience

Serve as a primary point of contact for building issues, requests, and questions.
Support a positive, welcoming environment for staff, partners, volunteers, and event guests.
Coordinate meetings, trainings, and events (in-person and virtual), including space setup, logistics, and technology support.
Maintain up-to-date office, partner, and event schedules to ensure smooth shared-use coordination.
Support event space readiness, comfort, safety, and accessibility needs.

Safety, Security & Emergency Preparedness

Support compliance with safety, accessibility, fire, health, and building codes.
Conduct regular safety inspections and ensure corrective actions are completed.
Follow established safety, emergency response, and security procedures.
Serve as a standing member of the Safety Committee; ensure accurate incident documentation and follow-up.
Coordinate emergency response and incident management as needed.
Oversee building security systems, including cameras, lighting, alarms, and access control.
Manage badge, key, code, and fob access; conduct regular audits and activity reporting.

Facilities Operations & Maintenance

Oversee daily facilities functions for kitchens, offices, warehouse, fleet areas, EV charging, and shared/rental spaces.
Inspect buildings and grounds regularly to identify maintenance, repair, or improvement needs.
Coordinate and schedule repairs, cleaning routines, and preventive maintenance for building systems and equipment, including HVAC, plumbing, electrical
Coordinate with the Kitchen Manager on commercial kitchen equipment repairs and preventive maintenance.
Coordinate with Sr. Admin PM on PV, BESS, EV Chargers, Generator repairs and preventative maintenance.
Monitor groundskeeping, janitorial services, waste management, and recycling.
Oversee janitorial and landscaping services and coordinate with the Kitchen Manager on waste management practices.
Coordinate landscaping and exterior maintenance, including debris removal and graffiti response.
Coordinate and oversee after-hours response to facility emergencies, including fire and security alarms, temperature excursions (cooler/freezer), and building damage, ensuring timely resolution and continuity of operations.
Maintain accurate records of equipment condition, maintenance, and compliance documentation.

Vendor, Budget & Contract Management

Maintain and coordinate service contracts and vendor relationships.
Ensure vendor compliance with safety procedures, lease requirements, and service standards.
Ensure compliance of facilities budgets for maintenance, repairs, supplies, and capital improvements.
Provide input on systems, contracts, and tools to ensure cost-effectiveness and operational alignment.

Staff Leadership & Administration

Supervise reception and facilities-related staff and contractors, including hiring, onboarding, training, and performance oversight.
Coordinate updates and maintain Standard Operating Procedures (SOPs).
Coordinate workspace configurations, office moves, and furniture layouts as needed.
Collaborate with site leadership and HR on staffing, safety training, and workplace policies.
Support and reflect Meals on Wheels People’s mission, values, and commitment to dignity, safety, and community service in all facilities operations.

QualificationsEducation & Knowledge

Bachelor’s degree in facilities management, operations, or a related field, or an equivalent combination of education and experience.
Knowledge of building systems, maintenance practices, safety regulations, and compliance standards.
Familiarity with food service environments, hunger relief operations, or community-based facilities preferred.

Skills, Abilities & Experience

Bilingual English/Spanish, Vietnamese, Russian, Asian, or African language skills are strongly preferred. An additional $1872 annually is available for staff who pass a fluency exam.
Working knowledge of HVAC, plumbing, electrical, and general mechanical systems.
Strong customer service mindset with the ability to respond calmly and professionally to issues.
Experience handling security incidents, crowd control, and emergency building evacuations calmly.
Proficiency in scheduling shared community spaces and overseeing audiovisual (AV) systems for public speakers.
Proven ability to coordinate multiple projects, vendors, and priorities.
Strong problem-solving skills and ability to work effectively in dynamic environments.
Excellent interpersonal and communication skills with diverse populations.
Strong organizational and time-management skills.
Proficiency with Microsoft Office and comfort using digital systems, databases, and conferencing tools.
Strong written and verbal communication skills, including documentation and reporting.

Any satisfactory combination of experience, training and/or education which ensures the ability to perform the work may substitute for the above qualifications.

Working Conditions/Physical Demands

Fast-paced environment with frequent cross-functional engagement.
Ability to stand and walk for up to 8 hours daily. Must be able to rapidly rearrange furniture, tables, and stages for community meetings, classrooms, and public events.
Routine capability to lift, push, pull, and carry objects up to 50 pounds independently. This includes tables, cleaning supplies, and facility equipment.
Frequent bending, stooping, kneeling, and reaching to inspect high-traffic public spaces, clean unexpected spills, and ensure all ADA compliance entryways remain clear.
Excellent visual and auditory acuity to monitor crowded public areas, spot building hazards, hear facility alarms, and actively diffuse tense situations in person.
Ability to move quickly between climate-controlled indoor offices, walk-in freezers and coolers, and outdoor areas. This includes managing property grounds, parking areas, warehouse, freezer and cooler areas, and exterior waste areas in all weather conditions
Reliable access to a vehicle is required for travel between sites.
Must successfully complete a pre-employment background check and drug/alcohol screening in accordance with organizational policy.

All applications must be complete (including reference checks) to be considered.