Optician

The School of Optometry is looking for a part-time registered optician to provide high-quality training and education for students in the School of Optometry’s optical shop, 10 Optical. This is a part-time position scheduled to work 27 hours per week, with onsite requirements.

• Provides appropriate patient education regarding lens and frame options
• Ensures the timely processing of daily patient orders
• Completes verification of insurance or vision care coverage for optical products and services
• Oversees the collection of patient payments, the submission of accurate billing information, and the posting of charges and payments in the system
• Assists with activities of student interns when needed
• Assists with instruction of laboratory functions including, use of edging equipment
• Keeps current details on vision care plans and other third-party payers
• Helps with inventory management and control
• Use of edging equipment

Required:

• Current Massachusetts Dispensing Optician License
• Minimum of 3 years’ experience in Optical management required. Supervisory experience
• Prior experience with third-party payers and vision care plans (VSP, Eyemed, Spectera, MassHealth).
• Experience with electronic health records, inventory management systems, and ordering platforms.
• Excellent customer service abilities.
• Teaching and/or training experience is preferred.
• Able to sustain a flexible work schedule – Monday, Wednesday, and Friday (standard hours). May be asked to cover 10 Optical when manager is on vacation or away from campus.

Physical Requirements:

• Typical office or administrative working conditions. Staff is not exposed to adverse environmental conditions. Work is primarily sedentary in nature; there are no special physical demands.
• Must be able to talk, listen and speak clearly on telephone