Clinical Receptionist and Administrator

Aberdeen (office based) · Permanent · Full Time

The successful candidate will be able to provide a range of administrative support. Maintaining records, databases and information systems and keeping up to date with software updates. Additionally, they will liaise with other departments and organisations in a professional manner, demonstrating the values of the MCL Group.

What you will do

• Ensure relevant paperwork is ready for the patient’s arrival and that it is completed correctly

• Provide clinical staff with any appointment needs

• Ensure certificates are issued in a timely manner

• Conduct weekly audits to make sure all appointments are closed

• Scan paperwork from remote clinics

• Take control of the logistical element of remote drug testing

• Send all biological samples to the relevant laboratory

• Take control of all laboratory results and send them to the correct OHP

• Maintain and update electronic records, databases, and information systems, ensuring accuracy and compliance with data protection standards

• Liaise with internal teams and external partners to support smooth clinical operations.

Who we are looking for

• Confident Communicator

• Good at collaborating with People with excellent planning and organisation skills

• Focus on Service and results orientated

• Problem solving and using initiative

• Deal professionally with people at all levels

• Upmost discretion in dealing with confidential information

• Ability to work well and flexibly within a team structure

• Good telephone manner

Qualifications and Experience:

• Good IT Skills, with proficiency in Microsoft 365 Products

• Good time management skills

• Ability to work under pressure

• Teamwork: the ability to function effectively as part of a group of people working together

• Relationship Building; develops rapport easily with a variety of people

• Self-motivation; keeps track of own progress; focuses on results – energetic, positive outlook and well organized

• Resilience; maintains effective work behaviour in the face of setbacks or pressure

• Ability to contribute ideas and suggestions for improvements in order to achieve more effective working practices

What we offer

• 25 days annual leave plus bank holidays

• Salary sacrifice pension and enhanced sick pay

• Career support and progression

• A Great Place to Work-Certified employer, with 90% of the team rating MCL a great place to work against a UK average of 54%

MCL Medics is dedicated to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All candidates meeting the minimum qualifications for the role will be considered for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief, or sexual orientation.

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