Catering Assistant

SPRINGFIELD · On-site

About this role

Description: Be a “Tour Guide” to the McAlister’s experience; help

our guest navigate catering from ordering and delivery. To ensure that all our

guest experience the McAlister’s Touch. Team members are to be engaged in

excitement and positivity, dressed to impress, and ready to be part of the

McAlister’s Catering Team. Team Members should always strive for a “Little

Something Extra” for our guest.

Responsibilities:

  • Take orders accurately, timely, and offer menu assistance through suggestively selling beverages, sides, and desserts to complement each guest order.
  • Enter orders into the POS System; accept payments using proper cash handling procedures. Accurately count cash back to our guest.
  • Deliver perfectly prepared and presented food, ensuring that every guest item meets McAlister’s’ Standards
  • Production of making orders to be filled for Clients
  • Perform opening, closing, daily cleaning, and side work duties as required.
  • Show a commitment to cleanliness and safety: Pick-up trash and debris anywhere including bathrooms and outside areas. Report all safety concerns to a member of management immediately
  • Be at work on time, in clean-pressed and fitted uniform per McAlister’s Uniform Policy.

Requirements:

  • Perform duties which require bending and reaching
  • Lift and transport 10-20-pound bus tubs/trays, dining chairs, booster seats, and highchairs
  • Stand and/or walk for up to 8+ hours
  • Maintain a well-groomed appearance and follow uniform standards
  • Practice all safety and sanitation standards, including (but not limited to) using a step stool to reach items above eye level, safely using all cleaning equipment and chemicals.
  • Remain calm in a (sometimes) fast-paced atmosphere
  • Demonstrate a high level of organization, attention to detail and sense of urgency.
  • Display a positive and outwardly friendly attitude towards all guests. Live the McAlister’s Touch
  • Is flexible with regard to schedule requirements and available to work during the hours required by the business

Type: Full-time

Salary:

From $13.00 per hour

Schedule:

  • 8-hour shift
  • Monday to Friday
  • Weekend availability

This is for a position at a franchised McAlister’s Deli location

Company at a glance

Founded in 1989, McAlister’s Deli® is a fast casual restaurant chain known for its genuine hospitality, sandwiches, spuds, soups, salads, desserts and McAlister’s Famous Sweet Tea™. In addition to dine-in and take-out service, McAlister’s Deli also offers catering with a selection of sandwich trays, box lunches, desserts, a hot spud bar and more. With numerous industry accolades, the McAlister’s Deli brand had more than 530 restaurants in 29 states as of December 31, 2023. The company is headquartered in Atlanta, GA. For more information, visit mcalistersdeli.com, and find McAlister’s on social media at Facebook.com/McAlistersDeli, Twitter.com/McAlistersDeli and Instagram.com/McAlistersDeli.

McAlister’s Deli® is a part of the GoTo Foods family of brands. Atlanta-based GoTo Foods (formerly known as Focus Brands) is a leading developer of global multi-channel foodservice brands. As of December 31, 2023, GoTo Foods, through its affiliate brands, is the franchisor and operator of more than 6,700 restaurants, cafes, ice cream shoppes, and bakeries in all 50 states and over 60 countries and territories under the Auntie Anne’s®, Carvel®, Cinnabon®, Jamba®, Moe’s Southwest Grill®, McAlister’s Deli®, and Schlotzsky’s® brand names, as well as the Seattle’s Best Coffee® brand on certain military bases and in certain international markets. GoTo Foods is proud to be Certified™ by Great Place To Work®, the most definitive “employer-of-choice” recognition and the only recognition based entirely on what employees report about their workplace experience. Please visit www.gotofoods.com to learn more.

Founded1989
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryRestaurants
Location
Springfield, Illinois, United States

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