Data Center Technician - Raleigh, NC

Location
Raleigh
Workplace
On-site

About this role

About Massed Compute

Massed Compute is building a modern GPU cloud platform for AI and high-performance compute workloads. Customers choose us when they need high-performance infrastructure with more flexibility, visibility, and support than they get from traditional options. Our work sits at the intersection of AI infrastructure, product design, systems thinking, and customer obsession.

About the Role

Massed Compute is looking for hands-on Data Center Technicians to help keep our sites running around the clock. This is a contract (1099) role. You will install and maintain hardware, fix problems fast, and give our clients great service. This is a great fit if you like working with your hands, you pay close attention to detail, and you take pride in technical work.

What You Will Do

  • Rack and stack data center equipment such as servers, networking gear, monitoring systems, and other hardware.

  • Run cabling, including Cat6a installations.

  • Repair and troubleshoot equipment on a regular basis to keep downtime low.

  • Give clients great service by handling questions and technical issues quickly.

  • Read and follow schematics to help with network installs and upkeep.

  • Keep clear records of all work you do, including network diagrams and equipment logs.

  • Find and diagnose hardware problems, including networking and failed components.

  • Provide on-call and on-site emergency support when needed.

  • Take part in training that helps you build new skills and learn new technology.

What You Need

  • Proven experience as a service technician or in a similar data center role.

  • Strong knowledge of computer networking, including LAN setups and Ethernet.

  • Familiarity with GPU systems. Electrical experience is a plus.

  • Strong problem-solving skills and close attention to detail.

  • Good communication skills to work well with clients and teammates.

  • Ability to work on your own and as part of a team.

  • Able to lift up to 50 lbs, with or without reasonable accommodation.

  • Experience helping on-call technicians and the ability to respond to critical events.

  • Dependable and trustworthy.

  • A strong interest in learning new data center concepts and technology.

  • IT or telecom certifications are a plus.

Work Authorization

Applicants must be legally authorized to work in the United States and obtain security clearance. We are unable to sponsor work visas for this position.

What We Offer

  • Competitive hourly pay, paid per the contract terms

  • Steady, ongoing work across our data center sites

  • Hands-on experience with a range of data center equipment and technology

  • The chance to take on more contract work as needs grow

This is an independent contractor engagement. As a 1099 contractor, you are responsible for your own taxes, insurance, and equipment unless the contract states otherwise. This role does not include employee benefits.

Equal Opportunity

Massed Compute is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Benefits:

  • On-the-job training

Experience:

  • Minimum 1 year hands-on experience racking, stacking, cabling, troubleshooting, and servicing physical servers and networking equipment. You should be comfortable diagnosing server hardware failures, replacing components, working with switches and network cabling, accessing server management interfaces such as IPMI/BMC, and providing remote-hands support.

Ability to Commute:

  • Raleigh, NC 27607 (Preferred)

Ability to Relocate:

  • Raleigh, NC 27607: Relocate before starting work (Preferred)

Work Location: In person

Why join us?

We are a lean, ambitious team operating in one of the most important technology markets in the world. If you want ownership, pace, and the opportunity to do career-defining work alongside practical, high-agency teammates, MassedCompute is a great place to build.

Benefits

  • Market competitive compensation

  • We are a remote-first company. You’ll get a stipend to dial in your setup and additional opportunities to connect with your peers during periodic in person team gatherings

  • Flexible PTO policy with the expectation that you take the time you need to recharge

  • 100% coverage of medical, dental, and vision insurance for employees, 30% of premiums for dependents, plus a tax-advantaged Flexible Spending Account

  • Company-facilitated 401(k) retirement plan

  • Parental leave for all new parents

Equal Opportunity

Massed Compute is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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Top Benefits

  • On-the-job training