Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan)

Location
Pakistan
Workplace
Remote ok

About this role

Job Purpose: 

  • To achieve monthly KPIs assigned 

  • To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.

  • To ensure that all telesales activities are directed to meeting sales targets.

  • To ensure assigned card monthly targets are achieved

  • To ensure that there is no miss selling

  • To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns

  • Adherence to discipline and punctuality

  • Constant follow up with the customer. 

  • Attending Daily team huddles & keeps up to team commitments.

  • Monitor personal performance and align strategies to improve sales out comes.

Requirements: 

  • University Graduate.

  • Excellent people management skills.

  • 1-2 years experience in similar work environment.

  • Preferably has a practical marketing background.

  • Has strong Sales and customer focus and ability to think creatively and work under pressure.

  • Excellent presentation skills.

  • Good team player with result driven attitude.

  • Business sensitive.

  • Has analytical and computer skills.

  • Adaptable and versatile.

 

 


The leading financial institution in MENA
While more than half a century old, we proudly think like a challenger, startup, and innovator
in banking and finance, powered by a diverse and dynamic team who put customers first.
Together, we pioneer key innovations and developments in banking and financial services.
Our mandate? To help customers find their way to Rise Every Day, partnering with them through
the highs and lows to help them reach their goals and unlock their unique vision of success.
Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. 
We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

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