Senior Partnership Manager

Company:

Mercer

Description:

Senior Partnership Manager

We are seeking a talented individual to join our Mercer Super team at Mercer. This role will be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.

As Senior Partnership Manager, you will help drive growth across existing and new partnerships while supporting strong member outcomes. You will be the key point of contact for partners, coordinating internal teams and external stakeholders to deliver effective governance, strategic planning and day-to-day partnership performance. This role suits someone who enjoys working across strategy, operations and relationship management in a dynamic, member-focused environment.

We will count on you to:

• Monitor performance, commercial terms and vendor risks, and support retail acquisition strategies, strategic planning and business growth objectives
• Develop joint annual and long-term partnership plans, including forecasts, roadmaps and strategic initiatives that support growth and retention
• Build and manage partner relationships, acting as a trusted point of contact and escalating issues where needed to support positive outcomes
• Lead partnership governance across monthly, quarterly and annual forums, ensuring clear decision-making, follow-through and service delivery
• Coordinate Mercer’s input across internal teams such as product, marketing, finance, risk and compliance to deliver agreed partnership objectives
• Identify and implement opportunities to improve member engagement, operational efficiency and digital uptake across the partnership

What you need to have:

• Proven experience developing and managing partnerships that deliver sustainable growth and value for businesses and members
• Experience in vendor governance and management, supported by contemporary vendor management tools
• Sound understanding of superannuation, along with knowledge of relevant regulatory and compliance frameworks
• Strong relationship management, communication, problem-solving and project management skills

What makes you stand out:

• Relevant undergraduate, postgraduate or professional qualification
• RG146 accreditation
• Experience working across cross-functional teams in a complex financial services or superannuation environment

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.