UK National Retail Sales Manager

Job DetailsPosition Title: UK National Retail Sales Manager

Department: International Sales

Reports To: Director of International Sales

Date: 6/22/2026

Exemption Status: Salaried Exempt

Location: Hybrid; UK (home/field-based with travel to customer head offices)

POSITION SUMMARY:

MARSHALLTOWN U.S.A. LTD is seeking an experienced U.K. Sales Director with experience in hand tool sales and account management with major U.K. retailers. This position is responsible for developing and maintaining sales activity and strategic relationships with key U.K. customers. The role works directly with merchant teams and coordinates all selling-related responsibilities and activities. This role will provide input to the development of annual and long-range sales/marketing plans as well as strategic plans pertaining to advertising, sales promotions, merchandising concepts, etc. as they relate to profitable program maintenance and selling major accounts. The U.K. Sales Director should have a “customer first” mentality while delivering on company sales objectives, profitability goals, and striving to optimize efficiencies.

ESSENTIAL FUNCTIONS:

Lead account management for major U.K. retailers and key U.K. accounts, establishing a best-in-class program for the customer and MARSHALLTOWN.
Develop sales plans with input from the Director of International Sales and implement in a timely and cost-efficient manner to exceed customer expectations.
Develop relationships with the buying and support teams that facilitate trust and open dialogue.
Lead MARSHALLTOWN’s team in the U.K. and develop close relationships with the internal team in the U.S.
Lead negotiations for Rebates, SBA’s, Price Increases, and Fines with customers.
Collaborate with customers, MARSHALLTOWN’s internal team, and MARSHALLTOWN U.K. operations to determine accurate forecasting and inventory availability.
Identify opportunities at existing and new customers for growth in the U.K. market.
Monitor and communicate market trends and competitor activity to support MARSHALLTOWN’s strategy in the U.K.
Provide regular reviews of sales metrics and overall activities to senior leadership and customers.
Respond quickly and efficiently to requests from buyers and other stakeholders internally and externally for information and assistance.
Other duties and project work as assigned.

KEY COMPETENCIES:

Keeps immediate supervisor informed of important matters which must be handled at that level, with emphasis on critical incidents related to employee safety and security.
Contributes to a cooperative working effort by demonstrating a willingness to perform other job-related work, as needed or requested.
Decision-making and authority is exercised with good judgment, recognizing when others must be involved.
Shows initiative in gaining and maintaining the skills, abilities, and knowledge required to perform this position in at least a fully qualified and satisfactory manner.

QualificationsEDUCATION, EXPERIENCE, AND SKILL REQUIREMENTS:

Proven account manager or sales manager with a minimum of 4 years of sales experience and a minimum of 3 years calling on major U.K. retailers.
Strong working knowledge of Microsoft suite of products and CRM systems.
Proven ability to negotiate Rebates, SBA’s, Price Increases and Fines.
Strong motivation and interpersonal skills.
Must apply critical thinking skills to determine the best strategic approach.
Ability to ensure effective time management for your responsibilities.
Analytical mindset and apply to sales forecasting, budgeting, and POS.
Ability to present to Senior Leadership at customers and MARSHALLTOWN.
Develop collaborative monthly sales forecasts with the Accounts for review with management and implementation with operations.
Proven track record of achieving sales and margin objectives.
Able to develop and implement large-scale sales programs.
Strong selling and analytical skills.
Excellent attention to detail.
Superior planning and project management skills.
Able to work in a team environment but at the same time be a self-starter.
Willingness to travel to customers and trade shows; up to 50% travel required. Some US travel required.

MARSHALLTOWN U.S.A. LTD offers comprehensive total rewards packages to include competitive wages, private medical insurance, immediate vacation eligibility, and the tools required to perform the role, which may include a company vehicle or car allowance, mobile phone, and IT equipment.

MARSHALLTOWN U.S.A. LTD is committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Disclaimer: If you believe you need a reasonable adjustment for the role or the recruitment process, then please discuss this with the manager running the recruitment process. Please email [email protected].