Starbucks Barista

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Starbucks Barista, you'll bring your energetic attitude to life by taking orders and crafting drinks with a friendly smile and swift precision.

There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What you will be doing:

• Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard. 
• Maintain condition and cleanliness of work area.
• Follow standards for merchandising, stocking, rotating, and storing all products. 
• Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate an accommodation.
• Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management.
• Balance house bank at the end of the shift. 
• Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards.

What we are looking for: 

• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Previous hospitality, barista, cashiering or customer service experience is preferred.
• Must be able to learn all menu items and up-selling techniques.
• Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges.
• Ability to effectively resolve conflict situations, such as inaccurate check total.
• Ability to read and speak English sufficient to understand menus and special promotions and communicate with guests.
• Ability to operate keyboard and Point of Sale procedures to handle cashier functions.

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Job Type: Full Time, Hourly

Availability: Mornings, weekends, and holidays

Pay Rate: $15/hour

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Hilton Milwaukee City Center is an equal opportunity employer.