Senior Manager, PMO

Position Responsibilities:

• Leading portfolio financial planning, forecasting, budgeting, and reporting activities.

• Managing portfolio resource planning and capacity management across Project Managers, employees, and third-party contractors.

• Supporting onboarding, governance, and operational management of external vendor resources.

• Driving consistency in portfolio processes, controls, and management reporting.

• Supporting Project Manager capability development, coaching, and operational excellence.

• Providing management insight and recommendations to improve resource utilization, financial accuracy, and delivery effectiveness.

• Establishing and maintaining institutional knowledge that cannot be sustained through rotating contractor resources.

Required Qualifications:

• Bachelor’s degree in Business Administration, Information Systems, or related discipline. 5 - 10 years experience in Project Management, ideally within financial services

• Excellent communication and presentation skills

• PMP certification

• Experience in insurance industry a plus

Preferred Qualifications:

• Professional Scrum Master I

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Hybrid