About this role
We're Hiring | HR Services Generalist | Querétaro, MX (Hybrid)
Responsible for managing the full employee lifecycle, including onboarding, employment administration, and offboarding processes, across both the United States and Mexico.
What you'll do
Manage the full employee lifecycle, including:
- Onboarding
- Employment administration
- HR support services
- Offboarding processes
Partner with key stakeholders across:
- Human Resources
- Payroll
- Talent Acquisition
- HRIS Teams
- Local Business Leaders
What we're looking for
- 3 to 5 years of experience in HR Operations, HR Shared Services, HR Administration, or Employee Services
- Advanced English proficiency
- Strong knowledge of employee lifecycle processes
- Experience working with ticket management systems and service delivery environments
- Excellent analytical, communication, and problem-solving skills
- Team-oriented mindset with a proactive approach
- Degree in Business Administration, International Business, Psychology, Human Resources, or related fields
Preferred Skills
- SuccessFactors
- ServiceNow
- TRESS
Additional Qualifications
- Knowledge of Mexican Federal Labor Law
- Understanding of U.S. employment practices and workforce compliance
Position Details
Location: Querétaro, Mexico
Work Model: Hybrid
Employment Type: Permanent
Competitive compensation package
If you have hands-on HR operations experience and are ready to make an impact from day one, we'd love to hear from you!
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