Assistant Director of Sales

The Merchant Building is a 32-story transformational mixed-use development featuring a luxury hotel, private residences, and a members' club, opening in 2027. Situated at the center of Columbus and anchored by the historic North Market, the building rises within a city poised for extraordinary growth and renewed cultural vitality.

The history of the North Market reflects the story of America itself, one of purpose, resilience, community, and preservation. The Merchant Building draws inspiration from this legacy and is unified by the spirit of the merchants who believed that dedication and hard work deserve reward.

Here, design and service come together to create a carefully curated environment, one that offers a refined and private lifestyle experience. A vertical neighborhood where living, hospitality, wellness, work, and community are thoughtfully integrated, all guided by a single ethos: make life better through care, craft, and service. Life at The Merchant Building will be defined by hospitality-centered living, seamless luxury delivered with quiet ease. It is a place where every day will feel more special than anywhere else.

This business professional is a notable face of the Makeready experience – drawing interest and intrigue through storytelling and thoughtful connections with guests and team members alike. They are brand stewards with a strong focus on curating a deep connection from person-to-person, one experience after another.

The Assistant Director of Sales is responsible for driving hotel revenue through proactive sales efforts, strong client relationships, and strategic market development. This role focuses on growing room and group business, managing key accounts, and positioning the property competitively within the market. The Assistant Director of Sales works closely with hotel leadership to achieve revenue goals while representing the property and Makeready brand with professionalism and integrity. Assist with leading, developing, and supporting the Sales Team.

Sales & Business Development 

• Generate new business through proactive sales calls, client meetings, and networking.
• Manage and grow key corporate, group, and local accounts.
• Identify new market opportunities to increase room and group revenue.
• Conduct hotel tours and presentations for prospective clients.

Account & Market Management 

• Maintain strong relationships with top accounts and repeat clients.
• Monitor market trends and competitor activity to support sales strategy.
• Implement property sales and marketing action plans.

Performance & Collaboration 

• Support the hotel in achieving monthly, quarterly, and annual revenue goals.
• Communicate sales activity, pipeline, and forecasts with hotel leadership.
• Collaborate with revenue management, marketing, and operations teams to maximize performance.
• Supervise, lead, and support the sales team.

Brand Representation 

• Represent the hotel at industry and community events.
• Ensure all sales efforts align with Makeready’s brand standards and guest experience expectations.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program, and a wide range of additional ancillary benefits. The health, happiness, and well-being of our team are our top priority. 

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively