Captain Assistant
About this role
The Lobster Club is a Japanese Brasserie by Major Food Group. It was designed by Peter Marino in collaboration with Major Food Group to celebrate a unique interpretation of Japanese cuisine. Classic techniques like tempura, gyoza, yakitori and robata are on display, along with a focus on Teppanyaki and Sushi. The Lobster Club sources fish directly from Tokyo's Tsukiji market in order to ensure the highest level of quality.
As a valuable addition to our team, you must ensure that guests have a pleasant and memorable dining experience. The ideal candidates will be passionate and have a commanding knowledge about food, wine, and service in general. These individuals will be the key points of contact for guests throughout their dining experience. They must have the ability to work well with the team and provide the utmost level of hospitality to our guests.
RESPONSIBILITIES:
- Assist in anticipating guests’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
- Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
- Check tables throughout service times for Member satisfaction, and assist in resolving guest issues.
REQUIREMENTS:
- Professional, articulate, friendly, and punctual.
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Proficient in computer skills including POS systems, Word and Excel.
BENEFITS:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Company at a glance
Major Food Group (MFG) is a hospitality company founded by Mario Carbone, Rich Torrisi, and Jeff Zalaznick. In the span of a decade, MFG has evolved from operating a small restaurant in downtown Manhattan, Torrisi Italian Specialties, into one of the most acclaimed hospitality groups in the world. They have pioneered a celebratory style of dining at such iconic restaurants as CARBONE and The Grill, forged groundbreaking partnerships with leading designers and luxury brands, and opened hotels including The Ludlow Hotel in Manhattan and The Newbury in Boston. Since 2020, the company has expanded to several markets, from South Florida to Paris, while exploring new ventures like the private membership venue ZZ’s Club in Miami and The Crown Club at Brooklyn’s Barclays Center. In addition to building renowned restaurants, MFG is proud of its support of various social causes and its lasting partnership with the Robin Hood Foundation, one of New York City’s most important forces in the fight against poverty.
Major Food Group restaurants have collectively been awarded three Michelin stars historically, and Torrisi currently maintains one Michelin star.
MFG seeks to transcend traditional hospitality models by offering multi-dimensional, immersive experiences that are deeply-rooted in and inspired by relevant history and culture. Every aspect of each concept is meticulously designed and extensively researched with the goal of transporting guests upon arrival. They are created and operated in a way that is respectful of the past, exciting for the present, and sustainable for the future. More than brick and mortar establishments, MFG’s brands represent a way of life. They tell complete stories and provide guests with unforgettable experiences.
Top Benefits
- Competitive Salary
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Growth Opportunities
- Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Dining Allowance
- Referral Program
- TransitChek Discount
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