E commerce Manager
About this role
Who We Are:
Maa-Althahab is a Subsidiary brand of MAISON DE MAA Group, a leading and most famous fragrance brand in the Middle East and Africa. Founded in 2006, the company pursued innovative thinking in making unique global perfumes which match the lifestyles and personalities of all clients.
Job Summary
Key Responsibilities
- Develop and implement the e-commerce strategy to achieve sales and profitability targets.
- Manage the company's website and online marketplace accounts.
- Monitor online sales performance and prepare regular reports.
- Optimize product listings, pricing, promotions, and merchandising.
- Coordinate with Marketing to execute digital campaigns and promotional activities.
- Work closely with Supply Chain and Operations to ensure product availability and timely order fulfillment.
- Monitor website performance, conversion rates, and customer behavior, recommending improvements.
- Manage the online product catalogue and ensure content accuracy.
- Oversee customer service performance for online channels and resolve escalated customer issues.
- Manage relationships with e-commerce platforms, payment providers, and third-party partners.
- Ensure compliance with company policies and e-commerce best practices.
Qualifications
- Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.
- Minimum of 10 years of experience in e-commerce or digital sales, with at least 5 years in a managerial role.
- Experience with e-commerce platforms (Shopify, Magento, WooCommerce, etc.) and online marketplaces.
- Strong analytical, leadership, and project management skills.
Company at a glance
MAISON DE MAA is a creative office,
Specialized in beauty industry: fragrance, skincare, makeup, fashion,
Which offers services,
- strategy: brand creation, naming, category management, distribution plan,
- graphic design: visual identity, packaging, artistic direction,
- product design: fragrance bottle, clothes,
- retail design: shops, popup, merchandising,
In order to always highlight brand singularity from concept to retail experience.
Maison de Maa own, manage & distribute Majouri : An exclusive yet generous niche perfume brand inspired by Damas. www.majouri.com
Maison de Maa is partner with Maison Matine: a collaborative creative & fresh perfume brand. www.maisonmatine.com
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