Assistant Cluster Manager
About this role
Responsibilities & Key Deliverables
Job Summary:
Responsible for achieving sales targets of Used tractors /exchanged tractor and increasing exchange share within an assigned territory / dealers by developing brokers/customers relationships, identifying new business opportunities, managing existing accounts, and implementing effective sales strategies.
Key Responsibilities:
- Develop and execute sales plans for the assigned territory / dealerships.
- Achieve monthly, quarterly, and annual sales targets in Used tractors /exchanged tractor
- Identify and acquire new brokers/ customers and business opportunities.
- Maintain strong relationships with existing brokers/ customers and key accounts.
- Conduct regular brokers/ customer visits and understand their requirements.
- Monitor competitors, market trends, pricing, and brokers/customer activity.
- Prepare sales forecasts, reports, and territory performance analyses.
- Coordinate with marketing team for digital leads and their follow ups.
- Manage dealers, and their exchange related manpower like mechanics, exchange managers where applicable.
- Ensure timely collection of payments and manage outstanding receivables.
- Resolve brokers/ customer complaints and ensure high customer satisfaction.
- Working on CRM.
- Identify opportunities to expand product/brand distribution and market penetration.
- Ensure compliance with company policies and sales procedures.
Qualifications
- Bachelor's degree in Agricultural engineering with MBA (preferred) in marketing management
General Requirements
- Typically 2–5+ years of sales experience, depending on the industry.
- Strong communication, negotiation, and presentation skills.
- Ability to build and maintain customer relationships.
- Good analytical and problem-solving skills.
- Target-oriented and capable of working independently.
- Willingness to travel within the assigned territory.
- Knowledge of CRM systems and MS Office/Excel is usually preferred.
Company at a glance
A USD 19.4 billion multinational group based in Mumbai, India, Mahindra provides employment opportunities to over 256,000 people across 100 countries. Mahindra operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, financial services and vacation ownership. In addition, Mahindra enjoys a strong presence in the agribusiness, aerospace, components, consulting services, defence, energy, industrial equipment, logistics, real estate, retail, steel, commercial vehicles and two wheeler industries. The Automotive and Farm Equipment Business is the largest contributor of the Mahindra Group’s revenue. With 30,000+ full time employees spread across 20 locations, Mahindra has a strong presence in India. Further it propels an entire manufacturing ecosystem of 1,200 suppliers and 3,500 dealers, thereby creating direct and indirect employment for over 200,000 individuals.
Our Farm Equipment business is the number 1 tractor company in the world by volume. In addition to our focus on maintaining a leading position in the core tractor mechanization business, we strive to deliver on our aspiration of “Farm Tech Prosperity” thus enabling our customers and our communities to RISE.
Our Automotive business is a full-range mobility player with a presence in almost every segment of the automobile industry. Our product portfolio ranges from world class SUVs, premium luxury UVs, sedans, pick-ups, light, medium and heavy commercial vehicles to three-wheelers. All these cater to a diverse customer base spanning across rural and semi-urban customers. Leveraging our growing dominance, domestic & international market penetration and recent strategic acquisitions, we aim to provide world class exeperience to our customers and team members.
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