About this role
Job
Description:
- The client
is seeking an IT-based Delivery Manager capable of orchestrating user
environment (office automation) deliverables from both an application and
technological perspective. The role focuses on functional coordination and
oversight, not technical execution: the individual coordinates contributors,
manages risks and changes, and drives quality towards the goal of "zero
contact with the IT Support team for office automation services."
- The
recurring themes (coordination, functional oversight, change management,
alignment, planning) point to a Delivery Manager profile with strong
interfacing skills for interacting with stakeholders (IT, Business, Cashier,
and Non-Cashier departments). The "user environments and office automation
services" context is what distinguishes this mandate from a generic
application delivery. This should not be confused with a Project Manager or PMO
without an IT background, nor with an office automation deployment technician
lacking coordination experience.
Requirements
Required:
- Minimum 4
years of relevant experience
- Experience
in information technology
- Coordination
and management of deliverables (waterfall or agile methodology)
- Functional
supervision of contributors and team coordination
- Management
of risks, impacts, changes, and the quality of deliverables
Desired:
- Experience
in a user environments or office services context
Asset:
- Experience
in office deployment
- Knowledge
of Agile methodologies
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