Forward Deployed Engineer (São Paulo)
About this role
The Forward Deployed Engineer is one of the most important roles at Luzid. You sit at the intersection of product, engineering, and customer success, embedded directly in the workflows of some of the world's largest and most prestigious implementation teams.
This is a high-ownership, high-visibility role. You'll work directly with SI partners and enterprise customers to configure, deploy, and drive adoption of Luzid across live implementation projects. When something breaks, you fix it. When a workflow doesn't fit, you adapt it. When a deployment succeeds, you turn it into a repeatable playbook that scales the entire function.
You'll be shaping what "great deployment" looks like at Luzid, which means your work will directly influence the product roadmap, the customer success motion, and ultimately the company's ability to expand within its largest accounts.
Company at a glance
Luzid is an end-to-end agentic delivery platform purpose-built for ERP projects, providing teams with a structured environment to manage knowledge, automate repetitive work, and maintain control throughout all delivery phases from scoping through go-live. Co-founded by Andres Carranza and Matheus Dias, the platform leverages intelligent agents that continuously monitor project progress, surface risks, and execute multi-step tasks autonomously. By centralizing project knowledge, work products, methodology, and tracked data in a single platform, Luzid enables project teams to work more efficiently and maintain visibility across complex implementations.
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