About this role
About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.
We are looking for a POSITION, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”
What Will Be Challenging
Please read this carefully - it’s here to help you self-select.
Expectations are high and visible
Problems may be ambiguous and fast-moving
Priorities can change as the business scales
Feedback is direct and frequent
Performance is measured by results, not intentions
If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.
Responsibilities:
1. Product Authentication
● Authenticate luxury fashion products based on company standards.
● Verify authenticity through physical inspection and identify counterfeit items.
● Record authentication results accurately.
2. Quality Control (QC)
● Inspect product condition, grading, and completeness.
● Identify defects and coordinate repairs when needed.
● Update QC results in the system.
3. Warehouse Operations
● Receive, tag, label, and store inventory.
● Maintain organized, secure warehouse operations.
● Support daily activities to achieve SLA.
4. Inventory Management
● Manage product storage and stock locations.
● Perform cycle counts and stock reconciliation.
● Maintain inventory accuracy.
5. Pick, Pack & Shipping
● Pick, verify, pack, and prepare products for shipment.
● Coordinate with logistics to ensure on-time delivery.
6. Stock Movement
● Handle stock transfers between warehouses, boutiques, and overseas locations.
● Update inventory movements and monitor transfer completion.
7. System & Documentation
● Maintain accurate inventory transactions and operational records.
● Report discrepancies promptly.
8. Product Handling Support
● Coordinate product cleaning, repair, or restoration.
● Verify product quality before returning to inventory.
9. Compliance
● Follow SOPs, safety, and security standards.
● Support inventory audits and ensure proper handling of luxury goods.
10. Continuous Improvement
● Support process improvements, warehouse projects, and SOP implementation.
● Assist in training new team members.
Requirement & Qualifications:
● Minimum SMA/SMK/ or Bachelor degree
● Minimum 2 years experience in warehouse/Retail Fashion preferred.
● Has knowledge and experience in handling Fashion authentication and QC.
● Good understanding of handling standards for fashion products.
● Strong attention to detail and accuracy.
● Good coordination and communication skills.
● Comfortable working in a fast-paced operational environment
● Able to work in a fast-paced environment and meet SLA targets.
● Basic knowledge of compliance and audit processes is a plus.
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