Omnichannel Sales Manager

Location
Jakarta
Workplace
Hybrid

About this role

About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a Omnichannel Sales Manager, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”

What Will Be Challenging
Please read this carefully - it’s here to help you self-select.

  • Expectations are high and visible

  • Problems may be ambiguous and fast-moving

  • Priorities can change as the business scales

  • Feedback is direct and frequent

  • Performance is measured by results, not intentions

  • If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.

Responsibilities:

  • Develop and execute digital sales strategies to drive online revenue growth.

  • Manage digital sales channels and optimize the end-to-end customer journey.

  • Analyze sales performance and customer data to generate business insights and improve conversion.

  • Lead and develop the Digital Sales team while collaborating with cross-functional stakeholders.

  • Manage CRM initiatives, sales forecasting, and performance reporting.

  • Monitor market trends, ensure excellent customer experience, and optimize digital product listings.

Requirement & Qualifications:

  • Proven track record in achieving sales targets and driving revenue growth.

  • Strong negotiation and relationship-building skills with the ability to close high-value deals.

  • Adaptable and able to thrive in a fast-paced, dynamic environment.

  • Strong networking skills with the ability to develop and maintain client relationships.

  • Good understanding of market trends, competitors, and the digital sales landscape.

  • Proven leadership ability to motivate, coach, and develop high-performing sales teams.

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