CS Specialist

Luminus is a vertically integrated fast-growing high-tech company that engages in high power Light-Emitting-Diode (LED) solid-state lighting for a variety of application areas such as industrial UV, IR, medicals, projection displays, high-end illumination lighting, horticulture lighting and automotive lighting. Luminus is at the forefront of the undergoing solid-state lighting revolution that will change the lighting technology in almost every aspect of our everyday work and life. If you are looking for a place that you can grow, work hard and have fun this is a GREAT opportunity to learn about the lighting technology world and be part of an exciting forward company!

Job Responsibilities:

EMEA & CN region illumination product:

1. Work as a bridge between customers and internal team.
2. Customer inquiry and Customer satisfaction.
3. Order entry, backlog maintain, shipping arrangement.
4. RMA issue, follow up and close.
5. Ship & Debit claim. Stock rotation claim.

Not limited to above.

Qualifications:

1. College degree and above with no major limits.

2. With 1 year and above order fulfill/CS experience is preferred.

3. Good English skills, writing, listening, speaking and reading is better.

4. Good at office software such as PPT, EXCEL, WORD etc.

5. Familiar with SAP is preferred.