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Luxury Pet Hotel Investments, LLC

K9 Resorts Brand Ambassador

Leesburg, VA · On-site$15 – $17
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About this role

Seasonal Brand Ambassador / Customer Service Representative
LPHI | K9 Resorts
FLSA: Part-Time Hourly Non-Exempt 

At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine premium boarding, daycare, and grooming with unmatched customer service. We’re looking for a high-energy, sales-driven Customer Service Representative to be the face of our brand and create unforgettable client experiences.
 
As we prepare for our newest resort opening, we’re looking for energetic, outgoing, and pet-loving team members to help introduce K9 Resorts to the community through local events, grassroots marketing, and client engagement initiatives.
 
 What You’ll Do
As a Seasonal Brand Ambassador, you’ll help build excitement and awareness for our upcoming resort opening while creating positive first impressions of the K9 Resorts brand.

Community Outreach & Brand Awareness:

Represent K9 Resorts at community events, festivals, farmers markets, and local partnerships
Engage with pet parents and educate them on our luxury boarding, daycare, and grooming services
Distribute promotional materials, giveaways, and "coming soon" information
Support grassroots marketing efforts including local business outreach and neighborhood engagement
Help generate leads, tours, and future reservations prior to opening
Create excitement around grand opening activities and promotions
Serve as polished and enthusiastic brand ambassador in the community

Client Experience & Sales Support:

Deliver exceptional hospitality and customer service at every interaction
Answer questions about services, memberships, daycare, boarding, and resort amenities
Assist with booking inquiries and capturing prospective client information
Support resort tours and enrollment events
Confidently recommend services and promotions tailored to each pet family

What We’re Looking For
Passion for dogs, making memorable experiences, and understanding of pet parent expectations
Outgoing personality with strong communication skills
Comfortable speaking with guests and promoting services in public settings
Sales-minded and confident engaging new clients
Reliable transportation and willingness to travel locally for events
Ability to work weekends, evenings, and community events as needed
Prior customer service, hospitality, retail events, or promotional experience preferred
Comfortable using technology including tablets, scheduling systems, and basic Microsoft Office tools
 
What You’ll Get

We take care of our team so they can take care of our guests:

Flexible scheduling
Training & development programs
Employee discounts and perks

Why K9 Resorts?

This role sets the tone for every guest experience. If you’re someone who loves people and pets—and knows how to turn great service into lasting relationships—you’ll thrive here.

Apply today and help bring luxury pet care to the community!

Company at a glance

Luxury Pet Hotel Investments, LLC is K9 Resorts' largest franchise group and has raised $39M to open a total of 43 locations across the U.S.: eight in Chicago, 11 in Los Angeles, 11 across Virginia/DC and 13 in Southeast Florida.

New Jersey-based K9 Resorts is leading the pack among luxury pet care franchises in the U.S. with more than 170 resorts across 28 states currently operating or in various stages of development. With pet boarding expected to become a $35.8 billion industry by 2031, K9 is poised to further dominate the sector with its proven franchise opportunity.

LPHI's first L.A. location, just minutes from Los Angeles International Airport, offers pet parents an ideal solution for boarding their pets during travel. This marks the first K9 Resorts near a major airport, a key step in the company's strategy to expand into convenient, high-traffic locations.

Founded2024
Team Size51-200 employees
WorkspaceOn-site
IndustryPet Services
Location
Leesburg, Virginia, United States
Websitebit.ly/m/K9-Resorts-LA
LinkedInLinkedIn

Top Benefits

  • Flexible scheduling
  • Training and development programs
  • Employee discounts
  • Perks

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