Customer Experience Assistant (Part-Time)

Location
Singapore
Workplace
On-site

About this role

About Us: 
Longbridge Café is Asia's pioneering "Investing + Lifestyle" store, redefining traditional brokerages. Through specialty coffee, community events, and financial talks, it seamlessly integrates investing into everyday life for a new generation of modern investors.

About the Role: 
We're looking for enthusiastic, customer-focused university students to join our brand-new Longbridge Café at Guoco Tower as Part-Time Customer Experience Assistants. This is a non-licensed, store-support role — you'll be the friendly face welcoming guests into our café-meets-fintech space, while getting hands-on exposure to how a modern investing brand runs day-to-day. You'll work alongside our Store Manager and full-time staff to keep the store running smoothly and help visitors discover Longbridge's products and services.

Key Responsibilities:
Customer Reception
  1. Greet and welcome walk-in customers, providing warm, store-level reception and wayfinding
  2. Help maintain a great in-store experience for every visitor
Account-Opening Support
  1. Work alongside full-time staff to support customers with app download, registration, and account-opening steps
  2. This role does not provide securities advice or perform any regulated securities activities — support is guidance-only, led by full-time staff
Daily Operations
  1. Support day-to-day store operations, including floor upkeep, event support, and materials handling
  2. Assist with community events and in-store activations as needed

Requirements
  1. Currently enrolled university student, available to work flexible part-time shifts
  2. Finance-related majors preferred (e.g. Finance, Economics, Business)
  3. Good communication and customer-service skills; presentable and personable
  4. Genuine interest in securities / investing / fintech, and willingness to learn about Longbridge's products
  5. Fluency in English required; Chinese proficiency a plus

Employment Type: Part-Time

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