Business Administration Apprenticeship
About this role
Putt Above Bristol are looking for an enthusiastic and dedicated candidate to join their busy admin team. This is a great opportunity to gain level 3 business administration qualification and valuable experience.This role involves managing bookings, delivering excellent customer service, supporting front-of-house operations, maintaining stock records, processing orders, and assisting with general business administration.
Working week
30 hours per week total
5 days per week.
Daily hours to be confirmed
Wage
£8.00 per hour
Wage rises to National Minimum Wage after 12 months of being on programme.
Qualification
Business Administration level 3
Duration: 18 Months
Training Provider: LMP Education
Duties and Responsibilities
Booking Administration
- Manage and maintain the company booking system.
- Process new bookings accurately and efficiently.
- Amend, update, and cancel bookings as required.
- Assist customers with booking enquiries via telephone, email, and in person.
- Ensure all booking records are accurate and up to date.
Customer Service and Front of House
- Provide a professional and friendly front-of-house service to customers.
- Answer incoming telephone calls and respond to customer enquiries.
- Support customer check-in processes and assist with general visitor enquiries.
- Maintain high standards of customer service at all times.
Administration and Business Support
- Carry out general administrative duties, including filing, data entry, and record keeping.
- Support the day-to-day operation of the business through effective administration.
- Assist with maintaining company records and documentation.
- Support managers with operational and administrative tasks as required.
Stock Control and Purchasing
- Monitor stock levels and maintain accurate stock records.
- Order goods, supplies, and equipment as required.
- Assist with stock management and stock replenishment processes.
- Maintain supplier records and support purchasing activities.
Finance and Accounts Support
- Assist with maintaining financial records and administrative accounts processes.
- Support invoice processing and record management.
- Ensure accurate documentation is maintained in line with company procedures.
Essential Skills and Experience
- Excellent communication and customer service skills.
- Strong organisational and time management abilities.
- Good attention to detail and accuracy.
- Ability to manage multiple tasks and prioritise workloads.
- Confident using computer systems and booking software.
- Professional and friendly manner.
- Ability to work effectively as part of a team.
Desirable Skills and Experience
- Previous experience in administration, customer service, or the leisure industry.
- Experience using booking and reservation systems.
- Knowledge of stock control and purchasing processes.
Working Environment
This role is based within a busy leisure and entertainment environment and requires flexibility to support business operations, including occasional evenings, weekends, and peak periods where required.
Training and Development
The successful candidate will receive training and ongoing support to develop the skills and knowledge required to perform the role effectively and contribute to the continued success of the business.
Employer website
https://puttabove.co.uk/bristol/
#LMP-ADMIN
Company at a glance
The LMP Group strives to inspire ambition, learning and growth in people across the UK. With over 20 years of industry experience, we specialise in delivering solutions to schools, employers and individuals in order to grow and develop skills that help elevate the next generation.
LMP is committed to developing educational programmes and activities that encourage others to learn and grow as people. Creating a brighter future can start at any point with just one small goal, a little support and a lot of ambition.
LMP Education is a national apprenticeship training provider graded "Good" by Ofsted the 'Best Training Provider in the UK' at the Rate My Apprenticeship Awards 24/25.
LMP Education delivers apprenticeships, adult education and employability support programmes.
Inspire ATA specialises in creating apprenticeship opportunities for young people entering the workforce for the first time. We recruit and employ each and every apprentice on behalf of the “host” client, enabling us to offer additional support and a better experience for both apprentice and client. We arrange the most suitable and appropriate apprenticeship training from one of our partner training providers. Inspire ATA is the 'Best Apprenticeship Employer in the UK' at the Rate My Apprenticeship awards 24/25.
LMP Action is a Community Interest Company and serves as vehicle to make a positive impact on society through working with young people in broadening their horizons and inspiring their ambitions. Programmes include Residential Summer Camps, Summer Transition Camps, Alternative Education and Enrichment Programmes.
Top Benefits
- Level 3 Business Administration Qualification
- Training and Ongoing Support
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?