Cruise & Vacation Specialist
About this role
We are seeking a knowledgeable and customer-focused Cruise & Vacation Specialist to join our remote travel team. In this role, you will help clients plan, book, and enjoy unforgettable cruise vacations and leisure travel experiences. If you have a passion for cruises, travel expertise, and love delivering exceptional service from anywhere, this position offers a rewarding opportunity to grow your career remotely.
Key Responsibilities:
Client Consultation: Engage with clients via phone, email, or video to understand their cruise and vacation preferences, budgets, and special needs.
Tailored Itinerary Planning: Create customized cruise and vacation packages that include stateroom selection, shore excursions, transfers, and pre/post-cruise accommodations.
Booking Management: Handle all cruise and travel reservations using supplier platforms and booking systems.
Customer Support: Provide ongoing support before, during, and after travel, addressing questions, changes, and any travel-related issues.
Promote Upgrades & Add-Ons: Recommend cabin upgrades, travel insurance, dining packages, and excursions to enhance client experiences and increase revenue.
Stay Current: Keep informed about cruise lines’ policies, promotions, new itineraries, and travel advisories.
Recordkeeping: Maintain accurate client records, payments, and booking confirmations.
Relationship Building: Develop lasting client relationships to encourage repeat bookings and referrals.
Qualifications:
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Experience or strong interest in cruises and leisure travel is preferred.
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Excellent communication and customer service skills.
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Detail-oriented with strong organizational abilities.
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Comfortable working independently in a remote setting.
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Proficient with travel booking systems or eager to learn.
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Passion for travel and delivering memorable client experiences.
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Bilingual skills are a plus but not required.
Perks & Benefits:
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100% remote position with flexible scheduling.
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Access to exclusive cruise discounts and industry perks.
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Comprehensive training and ongoing support.
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Collaborative team environment focused on growth.
Company at a glance
Live the Dash Travel is a home-based travel agency based in Rhode Island. We assist clients in creating their most memorable vacations of a lifetime. We offer a wide range of travel services, including but not limited to flights, cruises, destination wedding venue bookings, and accommodation at all-inclusive resorts worldwide.
Being able to travel, even if it is only a few miles down the road to the local hotel with a pool, can be an amazing way to make memories and just get away. Regardless of where your dreams of traveling take you, I am here to help you get there Because You Can and deserve to enjoy life.
Top Benefits
- Remote Work
- Flexible Scheduling
- Exclusive Cruise Discounts
- Industry Perks
- Comprehensive Training
- Ongoing Support
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