Box Office

Job Summary:

WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of
global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &
Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets
sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest
provider of live entertainment in the world promoting more than 50,000 events annually for
nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship
to create strategic music marketing programs that connect more than 1,200 sponsors with the
145 million fans that attend Live Nation Entertainment events each year. For additional
information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative,
forward thinking and committed. At Live Nation Entertainment, our people embrace these
qualities, so if this sounds like you then please read on!
THE JOB
US Concerts is seeking a Box Office Representative who will assist guests at live events by
performing duties, such as collecting admission tickets and passes from guests, assisting in
finding seats, searching for lost articles, and locating such facilities as rest rooms and
telephones.
WHAT THIS ROLE WILL DO
• Sell and collect admission tickets and passes from patrons at events.
• Greet guests attending events who come to the box office.
• Examine tickets or passes to verify authenticity, using criteria such as color or date
issued.
• Provide accommodations for guests with special needs both prior to and day of show-
this could include offering assistance to someone who uses a wheelchair.
• Inform guests of the layout of the venue and be prepared to direct them to the
restrooms, concession stands and designated seats/sections.
• Know how identify a fake ticket or credential and educate the guest on where to buy
authentic tickets.
• Settle seating disputes or help solve other guest concerns.
• Assist guests in finding seats, lighting the way with flashlights, if necessary.
• Show CARE by participating in the venue’s sustainability program which could include
implementing programs that conserve resources/prevent waste such as sorting waste
and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may
include collecting recyclables from the lawn and/or reserved section, picking up and
properly storing event equipment such as lawn chairs, barricade, Etc.
• Maintain order, ensure adherence to safety rules, and share any safety concerns with
management.
• Guide guests to closest exits or provide other instructions or assistance in case of
emergency.
• Other duties as assigned.
WHAT THIS PERSON WILL BRING
• High School Diploma or equivalent
• Familiar with Microsoft Office Suite
• Attention to detail, quality and accuracy
• Strong relationship building and communication skills
• Ability to work independently
• Excellent verbal and written communication skills
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we
aim to promote environments where everyone can be themselves, contribute fully, and thrive
within our company and at our events. As a growing business we will encourage you to develop
your professional and personal aspirations, enjoy new experiences, and learn from the talented
people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age
(40 and over), ancestry, color, religious creed (including religious dress and grooming practices),
family and medical care leave or the denial of family and medical care leave, mental or physical
disability (including HIV and AIDS), marital status, domestic partner status, medical condition
(including cancer and genetic characteristics), genetic information, military and veteran status,
political affiliation, national origin (including language use restrictions), citizenship, race, sex
(including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy,
childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation,
intersectionality, or any other basis protected by applicable federal, state or local law, rule,
ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the
requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance
and the California Fair Chance Act and consistent with other similar and / or applicable laws in
other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For
this reason, Live Nation will make reasonable accommodations for the known physical or
mental limitations of an otherwise qualified individual with a disability who is an applicant
consistent with its legal obligations to do so, including reasonable accommodations related to
pregnancy in accordance with applicable local, state and / or federal law. As part of its
commitment to make reasonable accommodations, Live Nation also wishes to participate in a
timely, good faith, interactive process with a disabled applicant to determine effective
reasonable accommodations, if any, which can be made in response to a request for
accommodations. Applicants are invited to identify reasonable accommodations that can be
made to assist them to perform the essential functions of the position they seek. Any applicant
who requires an accommodation in order to perform the essential functions of the job should
contact a Human Resources Representative to request the opportunity to participate in a timely
interactive process. Live Nation will also provide reasonable religious accommodations on a
case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of
work performed by employees within this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications
required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons
available in a timely and efficient manner. Live Nation may pursue all avenues available,
including promotion from within, employee referrals, outside advertising, employment
agencies, internet recruiting, job fairs, college recruiting and search firm.

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The expected compensation for this position is:

$16.90 USD - $20.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.