Automotive Service Dispatcher
About this role
Dealership:
L0410 BMW of FreeholdBMW of Freehold
Now Hiring: Automotive Service Dispatcher
Pay: $65,000 – $75,000 per year. Actual pay offered may vary based on skills, experience, job-related knowledge, bonuses, and commission.
Schedule: Full-time with a Monday through Friday schedule, from 8:00 AM to 4:30 PM.
Reports to Fixed Ops Manager
Why Join Our Team?
Join the team at BMW of Freehold, where ambition meets professional training and exceptional customer care. Work with cutting-edge equipment, enjoy top benefits, grow your skills, and thrive in a supportive, collaborative environment. Elevate your career with us!
What You'll Do
Schedule and prioritize shop workflow
Assign work to qualified technicians
Ensure warranty procedure compliance
Enforce safety and housekeeping standards
Review completed work and documentation
Ensure vehicle inspections are completed
Maintain warranty records and vehicle history
Track dispatch logs and carryover vehicles
Coordinate parts requirements with Parts Department
Monitor repair quality, completion, and repair order closure
What You'll Bring
3+ years of experience required.
Strong understanding of dealership service operations, technician workflow, and repair order management.
Experience using CDK or similar dealership management systems.
BMW dealership experience is preferred. Previous automotive dealership experience is required
Excellent organizational, communication, and multitasking skills.
Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards
Est. Annual Earnings ranges from $65000.00-$75,000.00 Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc. Information about LITHIA's comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes
Company at a glance
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
Top Benefits
- Medical
- Dental
- Vision
- Paid Holidays
- Paid Time Off
- Short-term Disability
- Long-term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Vehicle Purchase Discounts
- Wellness Programs
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