Audi Sales and Client Retention Specialist
About this role
Dealership:
L0756 Audi CalabasasDCH Audi Calabasas
Now Hiring- Audi Sales and Client Retention Specialist
- Pay: $48,200.00 - $158,700.00 annually.
- Schedule: 5-day work week with 2 rotating days off.
- Department Hours: Monday-Saturday: 9am-7:30pm and Sunday: 10am-6:30pm
Why Join Our Team?
- Represent the Audi luxury brand and its premium vehicle lineup
- Build relationships with an established customer base and new prospects
- Earn commission and performance bonuses with unlimited earning potential
- Develop repeat business through lease renewals, upgrades, and trade-in opportunities
- Join a dealership focused on delivering a high-quality customer experience
What You'll Do
- Connect with current and prospective customers by phone, email, text, and in person to identify vehicle needs and sales opportunities.
- Assist customers with new and pre-owned vehicle purchases, lease renewals, upgrades, and trade-ins.
- Follow up with leads and existing customers to produce appointments and repeat business.
- Maintain accurate customer notes, follow-up activity, and sales opportunities in the dealership CRM.
- Meet individual sales and customer retention goals while providing a premium Audi experience.
What You'll Bring
- We prefer someone with at least 1 year of prior automotive sales, BDC, customer retention, or customer service experience.
- Explain vehicle, lease, trade-in, and purchase options with customers.
- Experience following up with multiple customers and managing opportunities through each stage of the sales process.
- Document customer interactions and follow-up activity using CRM and computer systems.
- Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards
The annual California pay range for this position is $48,200.00- $158,700.00. This is a performance-driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commissions off Individual Payable Gross, and bonuses based off Individual Units Sold, Manufacturer Approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Company at a glance
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
Top Benefits
- Medical
- Dental
- Vision Plans
- Paid Holidays
- Paid Time Off
- Short-Term Disability
- Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Vehicle Purchase Discounts
- Wellness Programs
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