Store Manager (Boardwalk Boutique)

LSA - ZAF - Retail - Lindt Boardwalk · On-site

About this role

Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at LINDT is an easy process. Simply click APPLY and follow the steps to upload your application.

Position Purpose

To uphold the integrity and promote the image of Lindt by managing day-to-day operations of the Lindt Retail Boutique. To work closely with the staff members, Retail Manager, personnel and appropriate corporate contacts resulting in the aggressive growth and development of the Lindt Brand.

Key Responsibilities

Store Operations

  • Management of the daily operations of Lindt retail Boutique

  • Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines

  • Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service

  • Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention

  • Daily paperwork and accounting, and other store administration

  • Develop and grow Corporate Sales business and strategy

  • Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses

  • Maintain high standards for cleanliness and food/product safety

  • Open and close the Boutique according to shift plan

  • Conduct monthly reports as required by Head Office

Marketing

  • Seek out local marketing opportunities and support corporate marketing initiatives

  • Implement local marketing initiatives driven by the Marketing department

  • Compliance with price changes and corporate merchandising initiatives

  • Maintain store merchandising presentation to company standards

Knowledge, Skills & Experience

  • 2-4 years retail management experience

  • Tertiary education preferred

  • Strong verbal and written communication skills

  • Familiar with social media channels

  • Strong time management habits

  • A self-starter with an ability to work both independently and as a team member

  • Excellent attention to detail, organizational and excellent multi-tasking skills

  • Computer literacy in Microsoft, Excel and Outlook

  • Experience in merchandising and presentation of premium products along with highly developed customer service and selling skills

  • Sales oriented, able to develop and build business

  • A talent for sales and selling

  • A passion of chocolate!

  • Friendly

  • Outgoing

  • Proactive

Company at a glance

Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.

At Lindt Canada, we adopt a “what’s possible” business approach and focus our efforts in providing premium chocolate to consumers in Canada. Passion for our premium chocolate brand is the core value of our employees and consumers.

Team Size201-500 employees
WorkspaceOn-site
IndustryRetail
Location
South Africa

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