Retail Store Manager
About this role
Highly engaged team
Manage our LAU - AUS - Retail - QLD - R11 retail storeStore Manager
Store Managers Bonus Program
Ongoing career development and training
Lindt Chocolate – Global, Premium Swiss Chocolate Retailer
Join us in a world where tradition and innovation create a delicious Chocolate experience!
We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team.
We seek Retail Store Leaders who build great teams, drives a dynamic people culture creating strong connections and has a preference and passion to work with an international brand in a fast-paced environment.
About the Role:
As our Store Manager, your role involves overseeing our Lindt Chocolate Shop which retails an extensive range of Lindt Chocolates and has a delicious takeaway offering of Lindt hot and cold chocolate drinks, coffee, and ice cream.
Lead the store's performance, fostering a supportive team environment, achieve sales and manage expenses to deliver profitability, guiding and coaching our ambassadors to deliver on brand expectations, and managing day-to-day operations. This includes multitasking between customers, inventory management, food safety compliance, visual merchandising, preparing takeaway drinks and ice cream all with an exceptional customer centric approach.
We're looking for a proactive leader who motivate their team and delivers an unparalleled customer experience, reinforcing our brand whilst adhering to local compliance in food handling, health and safety. You thrive in a high energy busy hands-on environment where you and required to multi-task strength and lead with a premium mindset, understanding global brand identity.
What we would like you to bring:
- Previous experience in a Store Manager role in a fast-paced QSR, Retail or hospitality environment
- Experienced knowledge in workforce planning from recruitment to preparing rosters, achieving labour budgets for a store team of approx. 20 employees
- Able to work autonomously, whilst proactively communicating into the State Manager
- Ability to grow your local community and drive return sales through your charismatic and positive personality that is infectious with your team leadership
- Strong time management skills, ability to work effectively and with deadlines
- Calm and consistent approach in a demanding high-volume environment
- Ability to lead and coach a team
- Understanding of quality assurance and competent in Food Safety Standards
- Previous barista experience or interest will set you up for success
- Previous retail experience in inventory management, stocktake, visual merchandising and store presentation principles highly regarded
What we can offer you:
Career opportunity and leadership development
An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
A paid day off on your birthday every year
Free hot drinks all working days and 50% staff discount
We'd love to get to know you!
Company at a glance
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.
At Lindt Canada, we adopt a “what’s possible” business approach and focus our efforts in providing premium chocolate to consumers in Canada. Passion for our premium chocolate brand is the core value of our employees and consumers.
Top Benefits
- Bonus program
- Career development
- Training
- Paid day off on birthday
- Free hot drinks
- 50% staff discount
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