Senior Desktop Systems Analyst
About this role
Leidos is seeking an Desktop Systems Lead /Senior Desktop Systems Analyst to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA OR Albuquerque, New Mexico. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations.
In this role, a successful candidate combines hands-on, high-level technical troubleshooting with operational leadership to ensure that end-user devices, software, and peripheral systems run efficiently and remain highly secure.
Clearance: Must currently hold an active DOD TS/SCI clearance
Primary Responsibilities:
Coordinate Desktop Installation projects by Organizing the implied tasks and equipment needed to complete tasks
Evaluate enterprise peripheral integration, establish SCIF workstation security standards and integrate Printers
Design, configure, and maintain enterprise endpoint systems and deploying OS Images
Leads by example and trains new desktop system analysts on how to perform root cause analysis for Endpoints and Printers
Demonstrated outstanding customer service and follow up to customers for their care
Optimize virtual desktop infrastructure (VDI) configurations provide root cause analysis
Understands compliance of information systems security and assurance
Deployment, imaging, troubleshooting connection issues of Endpoints for IT Service Desk mission tasks in the DTRA SCIF areas.
Deployment of the new Printers in SCIFs and various locations in DTRA.
Document updates for Microsoft Planner Dashboards to keep Leadership informed of tasks
Perform root-cause system performance analysis and establish enterprise incident mitigation strategies to deliver permanent resolution
Direct and mentor junior desktop system analysts
Oversee queue management and ensure SLAs and response times are met
Act as the primary escalation point for complex technical tickets
Perform root cause analysis on Endpoints and Printers
Diagnose complex Operating System issues (Windows) and device driver conflicts
Oversee workstation refresh programs, data migrations, and OS imaging
Coordinate peripheral deployments (enterprise printers, AV systems, mobile devices)
Partner with network and cybersecurity teams to enforce IT security policies
Draft and maintain standard operating procedures and technical playbooks
Basic Qualifications:
Bachelors Degree with 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience. May possess a Doctorate in technical domain. Additional experience will be considered in lieu of a degree.
Active DOD TS/SCI clearance
Current 8140 (Previously 8570), IAT Level II (SEC+ or equivalent) prior to your start date with Leidos, as well as ability to maintain certification for duration of assignment to the DTRA I3TS contract.
4+ years of experience in enterprise systems administration, IT Service Desk Customer Service.
Demonstrated experience utilizing ITSM enterprise suites (e.g., ServiceNow) for incident governance, infrastructure tracking, and root-cause analysis.
Preferred Qualifications:
Systems or network administration experience in Windows 11 Operating System and/or Linux environments.
Familiarity with automated call distribution systems.
Certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma,etc.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:
August 19, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $82,550.00 - $149,225.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Company at a glance
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers' missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes' Best Employers for Diversity, Forbes' America's Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute's World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead, visit careers.leidos.com for our latest opportunities.
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