Business Development Representative

Business Development Representative (BDR)

Business Development, Client Acquisition & Partner Relations

📍 Manila, Philippines
🏢 On-Site

Help Build the Relationships Behind Our Growth

At FLF, every successful client relationship starts with meaningful connections.

As we continue expanding, we're looking for driven Business Development Representatives (BDRs) who are passionate about building relationships, generating opportunities, and creating strategic partnerships that help us serve more clients across our network.

If you're energized by business development, client engagement, relationship management, and achieving measurable results, we'd love to hear from you.

Why This Role Matters

As a Business Development Representative, you'll play a key role in expanding our referral network, identifying new business opportunities, and maintaining strong relationships with clients and strategic partners.

You'll collaborate closely with the Business Development Manager, Marketing, Training, and Field Representatives to generate qualified opportunities, strengthen existing partnerships, and support the firm's continued growth.

Your work will directly contribute to client acquisition, partner engagement, referral success, and long-term business expansion.

Compensation & Benefits

• Competitive compensation paid twice a month
• Performance-based bonus opportunities
• Ongoing professional development and career growth
• Collaborative, supportive, and results-driven work environment
• Modern office located in Manila, Philippines
• Law benefits

What You'll Do

Prospecting & Business Development

• Use targeted outreach strategies to influence new business acquisition.
• Identify and present solutions for the needs of prospects and existing customers.
• Proactively seek new business opportunities in the market.
• Identify geographic areas where partner facility coverage is limited and recruit new referral partners, including body shops, chiropractors, and tow yards.
• Research and vet potential partner facilities using online resources and business intelligence tools.

Lead Generation & Qualification

• Effectively manage the inbound lead pool.
• Qualify potential clients and assign them according to opportunity size.
• Follow up with prospective customers who expressed interest but did not move forward.
• Conduct rejected lead rescue efforts by contacting declined prospects and connecting them with appropriate partner facilities when applicable.

Account & Partner Relationship Management

• Retain and manage an assigned portfolio of accounts.
• Perform regular follow-up calls and emails while maintaining consistent communication with existing clients.
• Build long-term, trusted relationships with clients and referral partners.
• Maintain a structured 30-day partner care cycle through monthly outreach, updates, and ongoing support.

Referral Management

• Coordinate outbound referrals for clients requiring services such as vehicle repairs, towing, or medical treatment.
• Match clients with qualified partner facilities based on location and service needs.
• Track referral outcomes and maintain accurate documentation of all referral activities.

Coordination & Cross-Functional Collaboration

• Schedule meetings and calls between prospective clients and the Business Development Manager.
• Coordinate with Marketing and Training teams to support business development initiatives.
• Partner closely with Field Representatives (FRs) to schedule facility visits and assist with onboarding efforts.

Documentation & Compliance

• Maintain accurate and timely documentation of calls, referrals, partner interactions, and business development activities within Filevine or designated CRM systems.
• Ensure all activities comply with company policies, quality standards, and documentation requirements.

Client & Partner Engagement

• Customize service solutions to improve client satisfaction.
• Support partner appreciation and engagement initiatives that strengthen long-term business relationships.

Reporting & Performance

• Report weekly, monthly, and quarterly performance results to the Business Development Manager.
• Analyze outreach, referral, and engagement metrics to identify opportunities for continuous improvement and business growth.

What We're Looking For

Required Qualifications

• Strong English verbal and written communication skills.
• Excellent business development, sales, and customer service abilities.
• Proven ability to compile, analyze, and communicate data effectively.
• Strong organizational skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite and CRM platforms.
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and professionalism.

Preferred Qualifications

• Previous experience in Business Development, Sales, Client Relations, Account Management, or Partner Success.
• Experience in legal services, personal injury, healthcare, or related industries is highly preferred.
• Experience working with CRM platforms such as Filevine, Salesforce, HubSpot, or similar systems.
• Experience building referral networks or strategic partnerships.
• Familiarity with outreach, lead generation, and customer relationship management best practices.

The Type of Person Who Thrives Here

Our most successful team members are:

• Relationship builders who enjoy connecting with people
• Results-driven professionals who are motivated by achieving goals
• Excellent communicators who build trust and credibility
• Organized multitaskers who manage priorities effectively
• Proactive problem-solvers who identify opportunities for growth
• Collaborative team players who work well across departments
• Accountable professionals committed to delivering exceptional service

Why Join FLF?

At FLF, business development is about more than generating leads—it's about creating meaningful partnerships that help clients access the legal support they need.

You'll become part of a collaborative organization that values initiative, innovation, and continuous growth while contributing directly to the firm's ongoing success and expansion.

About FLF

FLF is a growing Personal Injury Law Firm dedicated to helping injured individuals and their families obtain the justice and compensation they deserve.

Our success is driven by talented professionals across legal, client services, business operations, marketing, technology, and analytics who work together to deliver exceptional results.

Our Core Values

Loyalty – To our clients, our team, and our mission.

Trust – Building confidence through transparency, consistency, and results.

Respect – For clients, colleagues, and the communities we serve.

Accountability – Taking responsibility for outcomes, both successes and mistakes.

Continuous Growth – Striving to learn, adapt, and improve daily.

Equal Opportunity Employer

FLF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members.

Ready to Apply?

If you're excited about building strategic relationships, generating new business opportunities, and helping drive the growth of a fast-growing Personal Injury Law Firm, we'd love to hear from you.

Please submit your resume highlighting your experience in business development, sales, client relationship management, or partnership development.