AFTERMARKET MANAGER
About this role
Job DetailsJob Location: Wichita, KS 67226Position Type: Full TimeTravel Percentage: NegligibleJob Shift: DayPosition Summary
The Aftermarket Manager is responsible for the oversight of the Sales, Repairs, & Marketing team, and to partner with other teams to successfully complete company initiatives in a positive manner.
Company Standards
Seek guidance and direction as necessary for performance duties
Maintain communication with the manager about the status of work being performed
Identify and report problems or potential problems to the manager as soon as they arise
Report on time for each shift, after each break, and working the full shift
Maintain the work area in a neat and orderly manner
Respect the confidentiality of all personnel, customer, and Company information
Responsibilities & Tasks
Provide leadership and training to accomplish the goals and objectives of the department
Provide customer oversite on AOG/emergency requirements
Provide remote employees with any & all job-related information as required
Assign duties and examine work for exactness, neatness, and conformance to policies and procedures
Responsible for completing employee performance reviews in a timely manner
Review and approve employee timecards and time off requests
Ability to develop and implement strategies
Answer and direct Aftermarket Sales & Repair Station phone calls
Maintain FAA Repair Station files
Compile repair inventory counts and prepare purchase orders for procurement of supplies
Ensure raw material levels are there to support minimal on-hand quantities
Research and resolve customer problems or feedback
Generate quotes and process Aftermarket sales orders
Compose and type miscellaneous correspondence and reports, faxing, filing, copying, etc.
Other duties and tasks as assigned
QualificationsQualifications
High school diploma or general education degree (GED) required
BA degree in business or related field preferred
Previous office management experience required
Previous customer service experience preferred
Minimum of 3 years related work experience preferred
Essential Job Expectations
Ability to consistently communicate clearly with professionalism
Ability to sit and/or stand for 8 hours per day
Ability to use hands and wrists for typing
Strong attention to detail
Ability to perform various support duties, including communicating with customers, miscellaneous special projects, typing, invoicing, filing, copying, scanning, faxing, etc.
Required computer skills include Microsoft Office products, Made2Manage, or other manufacturing software
Ability to understand and follow verbal and written instructions, such as safety rules, work orders, shipping orders, process specifications, and FAA Regulations
Typing skills of 45-50 wpm
Company at a glance
Since 1989 Lee Aerospace has been the industry leader in transparencies, with nearly every aircraft manufactured in Wichita, Kansas leaving here with our windows installed. Lee Aerospace has added additional capabilities in aerostructures and assemblies, composite manufacturing, and aftermarket sales.
Lee Aerospace is headquartered in Wichita, Kansas; with a team of mobile repair technicians located in Utah, Colorado, Texas, Kansas, Nebraska, Michigan, North Carolina, and Florida. Our customers include Textron Aviation, Spirit, Honda Jet, Viking, Duncan Aviation, Stevens Aviation, and Cessna Citation Service Centers; just to name a few.
To learn more about how Lee Aerospace manufactures a wide portfolio of aerospace products and helps owners, and operators achieve and maintain clarity, visit us today at www.leeaerospace.com
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