Telesales Team Leader

Location
Cairo
Workplace
On-site

About this role

Responsibilities:

  • Lead and manage the telesales team to achieve monthly sales targets.
  • Coach, train, and motivate team members to improve performance.
  • Monitor daily KPIs and provide regular feedback.
  • Conduct performance evaluations and implement improvement plans.
  • Handle escalations and support the team in closing deals.
  • Collaborate with management to develop sales strategies and optimize processes.
  • Prepare performance reports and ensure team productivity.


Requirements

Requirements:

  • Minimum 3 years of experience as a Telesales Team Leader.
  • Proven experience in selling courses, training programs, or educational services.
  • Strong leadership and coaching skills.
  • Ability to monitor KPIs, analyze performance, and improve team productivity.
  • Excellent communication, negotiation, and problem-solving skills.
  • Experience in achieving and exceeding sales targets.


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