Host
About this role
Overview
Opportunity: Host
Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.
Your Growth Path
Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor
Your Focus
- Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
- Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
- Maintain proper set-up of the dining room.
- Assist as needed or requested with service.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- High school diploma or equivalent .
- Previous customer service experience preferred.
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Company at a glance
Explore the seamless combination of contemporary luxury, European flair and Southern hospitality that is Le Méridien Houston Downtown. Our prime location in downtown Houston near Minute Maid Park and Toyota Center will satisfy the needs of sports fans and concert goers alike. Those interested in cultural entertainment may enjoy our Unlock Art™ program. Offered in partnership with The Museum of Fine Arts, Houston, the program gives you complimentary admission to the museum simply by showing your room card. Of course, after a long day exploring downtown Houston, it is heavenly to settle in to your tastefully appointed room or suite designed for maximum comfort. If you're in the mood for delicious food or a craft cocktail, you can sample modern Southern fare at Zutro Restaurant + Bar, or experience our rooftop bar, which features 360-degree views of Houston's amazing cityscape. Should you wish to plan an event, we offer a variety of stunning event spaces that will ensure your event is memorable.
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