Technical Service Manager

Job Purpose

The position will provide support to sales to promote the existing products.

• The job holder will work as technical expert and develop new formulations for additive packages, especially hydraulic oil, gear oil or compressor oil packages.
• Moreover the person will be responsible for new raw material screening for the existing products.
• The candidate is expected to work in a laboratory following safety protocols and utilizing project management tools.
• The candidate is expected to work on multiple projects and provide regular technical reports, both written and oral.

Job Highlights

• Provide technical support and solution delivery for distributors and customers. Provide technical trains, webinars and seminars for customers, sales and distributors.
• Manage product service portfolio and related service offering & documents.
• Development of new products and solutions or modifications of existing products to meet customers' requirements
• Provide technical support in the field of hydraulic and industrial gear oil applications including formulation work.
• Provide guideline formulations and generating physical and chemical laboratory data.
• Conduct performance testing of the hydraulic and industrial gear oil formulations.
• Accurately collect, organize and present data in notebooks, on computers, and in technical reports.
• Support qualification of new and alternative raw materials for exiting products to increase quality and make the product more competitive on the market.
• Moreover defining a second alternative supplier to reduce supply risk.
• Comply with all safety regulations and ISO quality and environmental standards in alignment with laboratory manager

Requirements

• Bachelor’s degree in chemistry, or other equivalent technical area.
• About 510 years of professional experience in laboratory or technical application in lubricant additives business.
• Solid knowledge in chemical and mechanical testing
• Experience in formulation design of industrial lubricants, hydraulic oils, gear oils, etc, or in additive application development for related products.
• Good creativity and solution orientation, and communication skill

Who we are

If the chemistry is right, we can make a difference at LANXESS speed up sports, make beverages last longer, add more color to leisure time and much more.
As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With around 11,800 employees.

Be part of it!

What we offer

• Compensation We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.
• Comprehensive Benefits We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
• Work-Life & Flexibility We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.
• Training & Development We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning.
• Diversity For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

Your contact person for questions is your recruiting team,