Family Hub Navigator
About this role
Family Hub Navigator | Salary £28,142 - £32,061 Per annum | Fixed Term 31/03/2029| Full Time - 37 hours per week | Pendle |
Are you passionate about making a difference in your community?
Do you thrive on bringing people together, building relationships, and helping families access the support they need?
We’re looking for an enthusiastic and driven Family Hubs Navigator to join our Pendle team - playing a vital role in connecting children, young people, and families to the right services at the right time.
This is a dynamic and people-focused role at the heart of the Family Hubs Network, where your work will directly shape how families experience support in Pendle.
International Sponsorship – this role is not open to international sponsorship
You will:
Act as a key point of contact for families, offering guidance, signposting and support into Early Help services
Promote and increase access to inclusive Family Hubs and community services
Lead the development of vibrant “One Stop Shop” Family Hub offers tailored to local needs
Manage and support Delivery Centre Support Workers to create welcoming, high-quality, inclusive Family Hubs
Take ownership of digital engagement, ensuring websites, social media, and booking systems are accessible, up-to-date, and engaging
You’ll be both a connector and a leader, ensuring families feel supported, heard, and empowered.
We’re seeking someone who is:
A natural people person with strong relationship-building skills
Experienced in supporting children, young people, or families
Confident using digital platforms, social media, and online systems
Able to lead a team and deliver high-quality customer-focused services
Passionate about community engagement and inclusion
You’ll thrive if you:
✔ Are proactive, organised, and solution-focused
✔ Enjoy working in a fast-paced, community environment
✔ Can engage and inspire families from diverse backgrounds
✔ Want to make services better and more accessible for all
Person Specification and Job description
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Company at a glance
Lancashire County Council is committed to improving the quality of life for everyone in Lancashire. We believe that all our citizens have the right to be treated fairly. We recognise that some people do not get an equal chance in life.
For some of our children and young people this can have a lasting impact on their future. We will play our part in helping to narrow the gaps that exist between different parts our communities and improving the quality of life of those who have less advantages and are in danger of poor outcomes.
As a community leader, employer and provider of services we want to make sure that everyone in Lancashire has the opportunity to achieve their potential, no matter where they live or what their background, individual characteristics or personal circumstances might be.
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