SET Factory Support Engineer

The group you’ll be a part of

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations.

We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business. 

The impact you’ll make

As a SET Factory Support Engineer, you serve as the primary point of contact for Supplier Quality disruptions that impact factory operations.

You lead cross‑functional response efforts to quickly assess issues, conduct risk evaluations on manufacturing build completion and customer shipment commitments, and drive alignment on containment actions across the plant or company-wide.

In this role, you initiate and manage material recovery plans to secure corrective or replacement parts from suppliers, ensuring minimal disruption to production flow and delivery timelines.

Through strong technical judgment, clear communication, and a solutions-focused mindset, you help maintain manufacturing stability, safeguard product quality, and support on‑time customer fulfillment.

What you’ll do

• Acts as the primary point of contact for Supplier Quality issues that disrupt or risk disrupting manufacturing operations.
• Leads cross‑functional response efforts to ensure rapid issue escalation, tracking, and resolution.
• Performs risk assessments to determine impacts on tool build completion, production schedules, and customer shipment commitments.
• Drives alignment on containment actions, implementing solutions plan wide and company‑wide to prevent recurrence and stabilize production.
• Initiates and manages material recovery plans, securing corrective or replacement parts from suppliers to minimize downtime.
• Collaborates closely with manufacturing, engineering, quality , and supply chain teams to mitigate operational and supply chain risks.
• Communicates status, risks, and action plans clearly to stakeholders to maintain transparency and customer‑focused decision‑making.
• Contributes to protecting product quality, delivery reliability, and overall factory output through proactive problem‑solving and fast, data‑driven actions.

Who we’re looking for

• Engineering Degree or equivalent (Mechanical/Electrical/Science).
• Min 5 years of industrial experience in Quality Assurance , preferably in Semiconductor Industry
• Excellent communication (verbal & written in English), presentation, and organizational skills.
• Exhibit attention to detail, sense of urgency and ability to multi-task in fast paced environment.
• Work with cross-functional teams across multiple departments to achieve goals.
• Possess good understanding of equipment and manufacturing processes.

Preferred qualifications

• Experience in supplier quality management, incoming quality control, and supplier development.
• Knowledge of root cause analysis tools: 8D, 5 Why, Ishikawa.
• Experience with manufacturing processes such as machining, molding, stamping, PCB assembly, electronics, welding, casting, plating, coatings, or other relevant processes.
• Familiarity with ISO 9001.
• Good capability in reading engineering drawings, GD&T (Geometric Dimensioning & Tolerancing), and material specifications.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.