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Kushals Fashion Jewellery

Senior Style Associate - Mission Street - Pondichery

Shop No122, White Town, Mission St, opposite Titan World Store, Heritage Town, Puducherry, 605001 · On-site₹20k – ₹26k
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About this role

Job Title : Senior Style Associate
Department : Retail Stores
Reports To : Store Manager
Role Summary : The Senior Style Associate leads by example, delivering exceptional
customer experiences, driving sales, and ensuring operational
excellence with a customer-focused mindset and adaptability.

Key
Responsibilitie
s

: Customer Focus
● Build and maintain strong customer relationships by
understanding their preferences and providing tailored
solutions.
● Address issues professionally and ensure customer needs are
met.
● Gather customer feedback to improve products and services
while addressing any concerns promptly.
Sales Mastery
● Responsible for achieving store sales targets.
● Drive solution-based sales by understanding customer needs
and offering relevant products and services.
● Focus on selling higher-value products to increase the
average transaction value.
● Use upselling and cross-selling techniques to enhance
customer engagement and meet sales targets.
● Demonstrate negotiation and objection-handling to convert
prospects into loyal customers.
Flexibility and Change Management
● Adapt to changing customer needs and share product and
customer insight with the team.
● Demonstrate problem-solving skills to address challenges and
manage resistance effectively.
● Show learning agility by quickly adopting new processes or
strategies to improve sales and service.
Decision-Making
● Utilize analytical thinking to make sound operational decisions.
● Independently manage store operations in the absence of the
Store Manager, ensuring smooth functioning.

Store Operations Excellence
● Prevent shrinkage by closely monitoring inventory levels and
minimizing discrepancies.
● Assist the Store manager in managing inventory processes,
including replenishment, stock takes, and tracking product
turnover.
● Ensure accurate inventory records and adhere to operational
guidelines to maintain efficiency.
● Follow company policies, work processes, and enforce store
standard operating procedures (SOPs). Escalate any identified
bottlenecks.

Leadership Excellence
● Take charge of situations requiring immediate attention,
including escalated customer issues, and ensure professional
resolutions.
● Lead by example in fostering accountability, goal-driven
performance, and ethical practices within the team.
● Assist in training and mentoring new and existing team
members to improve their understanding of products and
services.

Candidate
Requirement

: ● Min HSC 2 years of retail experience/ Graduates with 2 years
of experience in retail.
● Must be above 20 years of age and below 35 years of age.
● Basic computer skills and microsoft office
● Proven track record of exceeding sales targets consistently
● Experience in providing exceptional customer service and
building strong customer relationships
● Experience in mentoring team members
● Experience in handling cash transactions and inventory
management
● Proficient in POS systems and other relevant retail
technologies
● Knowledge of visual merchandising principles
● Positive and enthusiastic attitude
● Excellent presentation and grooming standards
● Flexibility and adaptability to work varied shifts

Company at a glance

Welcome to Kushals Fashion Jewellery, India’s largest and fastest-growing fashion & silver jewellery brand, founded in 2006. Committed to enriching various facets of a woman's life, we take pride in offering exquisite jewellery collections tailored for workwear, partywear, bridal attire, and everyday casual elegance.

Renowned for our trendy designs and intricate craftsmanship, we continually strive to redefine fashion jewellery for women, providing an exciting and unparalleled shopping experience.

With nearly 100 stores strategically positioned across 38+ cities pan-India, Kushal’s has firmly established its presence and is rapidly expanding its retail footprint throughout the country. We are currently present in Bangalore, Hyderabad, Chennai, Chandigarh, Pune, Indore, Mumbai, and several other cities.

Adopting an omnichannel strategy, we provide a unified and seamless shopping experience across our proprietary e-commerce platform, Kushals.com, as well as through our dedicated mobile application. This ensures that our customers can engage with our fashion jewellery offerings anytime, anywhere, making their experience truly memorable.

Join us on a journey of elegance and style at Kushal’s Fashion Jewellery, where each piece is a testament to our commitment to quality, craftsmanship, and the celebration of the modern woman.

Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryRetail Luxury Goods and Jewelry
Location
Puducherry Taluk, Puducherry, India
Websitekushals.com
LinkedInLinkedIn

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