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KPMG India

Manager

Bangalore · On-site
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About this role

Roles & responsibilities

Role Summary:

The Supplier Relationship Manager operates within the Group Supply Management function to optimise, govern, and enhance the performance of key suppliers across the digital & technology domain. This role focuses on providing analytical insights into supplier performance, conducting routine contract due diligence, and maintaining robust risk and compliance oversight. The role ensures supplier engagements deliver contractually required outcomes, are governed by structured processes, and align with strategic priorities while driving measurable performance improvement and operational resilience.

 

Contract & Performance Oversight

•Manage supplier contracts within the Digital and Technology domain
•Monitor service performance, KPIs, and SLAs.
•Ensure contract obligations are met and corrective actions are supported where necessary

Financial Management & Spend Control

•Track budgets and actual spend against plans.
•Validate supplier charges and ensure financial commitments align with policies.
•Capture financial activities to meet Domain expectations.

Compliance, Change control & SoW management

•Assist in managing supplier compliance with contractual commitments
•Ensure robust assessment and documentation of variations, Statements of Work, and change requests
•Align activities with category strategies and procurement governance.

Roles & responsibilities (Continued)

Supplier Performance Assessment & Remediation

•Conduct structured reviews of supplier performance
•Identify performance gaps and manage remediation actions
•Apply contractual remedies, such as service credits and financial recoveries.

Risk Management & Resilience

•Complete supplier risk assessments
•Maintain business continuity, exit planning, and risk mitigation activities
•Support throughout the contract lifecycle to ensure resilience.

Governance & Reporting

•Prepare inputs for quarterly business reviews and governance forums
•Deliver performance insights, commercial updates, and risk reports
•Engage with Domain leadership and Procurement Partners.

Supplier Commercial Management & Value Creation

•Support cost optimisation, efficiency, and service enhancements
•Enable value creation through continuous improvement
•Challenge supplier pricing models using Total Cost of Ownership (TCO) analysis.

Value Delivery & Continuous Improvement

•Provide analysis to support cost optimisation opportunities
•Encourage consistent service enhancements
•Focus on creating incremental value throughout the contract lifecycle.

Relationship Development & Supplier Innovation

•Build strong, collaborative supplier relationships
•Encourage innovation and process enhancements
•Align relationships with Domain priorities.

ESG & Sustainability Alignment

•Capture and report ESG principles and work with suppliers to advance sustainability and responsible business initiatives
•Align activities with the firm's priorities on diversity and ESG matters.

Analytics Led Value & Performance Insights

•Develop and maintain analytical dashboards and metrics
•Evaluate supplier performance, cost trends, and risk indicators
•Provide insights into service quality.

Total Cost of Ownership (TCO) optimisation

•Apply TCO analysis to challenge supplier pricing models.
•Focus on reducing long-term cost exposure.
•Support financial efficiency within the firm's supplier engagements.
 

This role is for you if you have  the below

Work experience

•Overall, 8 - 10 years of experience and expertise in supplier relationship management, procurement, commercial operations and similar roles
•Organised and efficient in managing multiple suppliers and ensuring quality standards
•Ability to operate in complex, highly regulated, or large organisational environments
•Degree in business, supply chain, or commercial management.
•Professional certifications like CIPS or CPSM are advantageous.
 

Company at a glance

KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in September 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.

KPMG entities have a domestic client base of over 2700 companies. Our global approach to service delivery helps provide value-added services to clients.

Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients.

Team Size10,001+ employees
WorkspaceOn-site
IndustryBusiness Consulting and Services
Location
Bangalore, Karnataka, India
Websitesocial.kpmg/contactus
LinkedInLinkedIn

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