Lead Event Host

Department: Food and Beverage

Reports To: Hospitality Manager

Job Summary:

We are seeking a dynamic and engaging Lead Event Host to manage and execute a variety of events. The Lead Events Host will be responsible for ensuring events run smoothly, providing excellent customer service, and leading a team of event staff.

Event Planning & Coordination

• Assist the Hospitality Manager in planning, organizing, and executing events (meeting rooms, dinners,lunches, cocktails etc.).
  

• Oversee event setup, breakdown, and logistics to ensure smooth operations.
  

• Assist the Hospitality Manager to Coordinate with vendors, caterers, AV teams, and other service providers as needed.
  

• Ensure all event details (seating, décor, timelines, special requests) are executed flawlessly.
  

Guest Experience & Hospitality

• Act as the primary point of contact for guests during events, ensuring a welcoming and professional atmosphere.
  

• Address guest inquiries, concerns, and special requests promptly and courteously.
  

• Maintain high standards of service, anticipating guest needs to enhance their experience.
  

Team Leadership & Staff Coordination

• Supervise and guide event staff (Hosts, bartenders, etc.) to ensure efficient service.
  

• Assist in training new team members on event protocols and hospitality standards.
  

• Delegate tasks effectively and ensure team members adhere to timelines and procedures.
  

Operational Support

• Assist with inventory management, ensuring event supplies are stocked and organized.
  

• Help troubleshoot any issues that arise during events (technical difficulties, delays, staffing shortages).
  

• Ensure compliance with health, safety, and venue regulations.
  

Post-Event Duties

• Assist in post-event evaluations, gathering feedback for continuous improvement.
  

• Support breakdown and cleanup, ensuring the venue is restored to its original condition.
  

• Provide event reports to the Hospitality Manager, highlighting successes and areas for improvement.
  
  

Requirements

Qualifications & Skills

• • Experience: 2+ years in event coordination, hospitality, or a related role (leadership experience preferred).
    

  • Skills:
    

  • Exceptional organizational and multitasking abilities.
    

  • Strong interpersonal and communication skills.
    

  • Problem-solving mindset with the ability to remain calm under pressure.
    

  • Strong leadership and team management skills.
    

  • Proficiency in event software/tools (e.g., booking systems, Microsoft Office).
    

  • Attributes:
    

  • High energy, professionalism, and a passion for delivering outstanding service.
    

  • Flexibility to work evenings, weekends, and holidays as required by event schedules.
    

  • Certification in event planning or hospitality management.
    

  
  

  Physical Requirements
  

  • This position requires working in various event venues and environments.
    

  • May involve standing for extended periods and lifting heavy objects.