Front Desk Representative (On Call)

Location
Raleigh
Workplace
On-site

About this role

Job Description

The Front Desk Representative at Abbotswood at Stonehenge is responsible for delivering exceptional customer service while creating a warm, welcoming, and professional first impression for residents, families, guests, and team members. As the face of our community, this role plays a key part in fostering a friendly, secure, and engaging environment while supporting daily operations and ensuring every visitor feels valued from the moment they arrive..

 

 

On Call - As needed for coverage for 1st , 2nd, or 3rd shift – Must be willing to learn and cover all 3 shifts if needed!

1st shift – 7:30am-4pm

2nd shift – 4pm-12am

3rd shift – 12am – 7:30am

Pay Rate: $17/hour

 

If you are flexible, enjoy working with people, and are committed to providing excellent service, we encourage you to apply!

 

What will I do every day?

  • Monitor residents and guests coming in and out of the community
  • Assist residents with requests as needed  
  • Answer incoming calls
  • Maintain a neat and clean front desk and entrance area
  • Respond to emergencies and supply emergency personnel

 

What will I need to be successful in this role?

  • Bring a smile to work every day
  • Have excellent customer service skills
  • 6 months to 1 year of front desk, receptionist or resident relations experience
  • High school diploma or GED preferred
  • Senior Living experience a plus
  • Hotel experience a plus 

 

What’s in it for me? (Great Question!)

  • Competitive pay
  • A free meal per shift
  • Healthcare Benefits including Vision & Dental (Full-time only)
  • Matching 401k (Full-time only)
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities

 

 

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

 

All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements

 

*Kisco Senior Living is an Equal Opportunity Employer

 

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Top Benefits

  • Competitive pay
  • Free meal per shift
  • Healthcare benefits
  • Vision insurance
  • Dental insurance
  • Matching 401k
  • Paid time off
  • Rewards and bonus opportunities
  • Continuous training and growth opportunities