About this role
Job DetailsJob Location: Killington Resort - Killington, VT 05751Position Type: Full-Time SeasonalSalary Range: $23.35 - $24.52 HourlyJob Category: Mountain OperationsCompensation and Benefits:
Compensation: Hourly wage, adjusted based on experience.
Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Job Summary
Killington/Pico Ski Resort is hiring a Tubing Park Team Lead. We're all about having a good time and experiencing all these mountains have to offer, while providing the best possible experience for our guests. The job of the Tubing Park Team Lead is to execute, train, and supervise tubing park staff on the proper, efficient, and courteous loading and unloading of our guests. To inspect, record and report the condition of all lift machinery. To provide maximum ticket security by ensuring each guest has a valid pass and to understand and promote KPSRP products and services. Join our team and work where you play!
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Manage daily tubing park operations
Troubleshoot lift and/or staffing issues
Prepare staff schedules and execute time gathering tasks
Collect daily lift reports and complete team leader reports
Daily inspection and safe operation of lifts, gondolas, and or attractions
Execute opening procedures, daily operations and closing procedures for Lift Operations
Responsible for the safe loading and unloading of guests from an assigned lift
Knowledgeably and efficiently administer emergency procedures including lift breakdowns, evacuation, fire, and accident reporting. Communicate to guests, when appropriate, the status of a lift breakdown
Execute opening procedures, daily operations and closing procedures for Lift Access Operations
Provide a safe and presentable lift area by maintaining snow/ice buildup, removing trash and litter, and keeping low clearance/portal areas marked and visible
Using the tools provided remove excess snow/ice from lift areas including but limited to the load/unload areas, maze, and low clearance/portal areas
Provide an active and efficient flow of guests through the maze
Ensure ticket security by monitoring RFID gate access for validation of passes
Excellent ongoing guest service
Communicate and make quick decisions and be a source of knowledgeable information in dealing with guest needs or questions as they arise
Perform other tasks as assigned
QualificationsBasic Qualifications
Experience in lift operations preferred
Supervisory experience helpful
Must be at least 18 years old
Must be able to adhere to early morning starting times
Must be available to work weekends and holidays
Required Knowledge and Skills
Experience in lift operations preferred
Supervisory experience helpful
Excellent attitude, self-motivating
Excellent written and verbal communication skills
Must be able to handle emergency situations effectively
Superior guest service experience
Adequate language skills and reasoning ability
Adequate problem solving and troubleshooting skills
Must be able to lift, pull, or push up to 50lbs repeatedly throughout the day
Must be able to stand and walk for long periods of time throughout the day
Must be able to work outside, in all weather conditions
Intermediate Ski/Ride ability preferred
Must lead by example (punctual, good listener, communicates effectively, friendly, hard worker)
It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.
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