Winter 26/27: Guest Services Greeter

Job DetailsJob Location: Killington Resort - Killington, VT 05751Position Type: Full-Time/Part-Time SeasonalSalary Range: $17.50 - $18.38 HourlyJob Category: Guest ServicesCompensation and Benefits:

Compensation: Hourly wage, adjusted based on experience.
Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary

The first member of the Guest Services Team to greet and direct guests, indoors and outdoors! This is a small, dynamic and fun team responsible for not only meeting but exceeding customer expectations. Guest Service Greeters will serve as the first point of contact to assist guests and troubleshoot their online purchases, helping to ensure a smooth transition from the parking lot to the lifts.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Answer questions and help direct guests for the best Beast experience
Greet and assist guests with online purchasing outdoors and indoors
Be an expert on the Killington Online Purchase process
Troubleshoot and assist with ticket pick-up kiosk issues
Help with Lost & Found items /process and with other tasks to support the department
Maintain a clean and safe environment
Assist with snow removal
Job share in other areas at resort as needed

QualificationsBasic Requirements

High school education (including currently enrolled)
Previous customer service experience preferred
Must be able to stand for 6 hours, be able to perform some light lifting/bending
Excellent verbal communication skills
Ability to navigate mobile devices

Required Knowledge, Skills, and Abilities

Ability to work independently and at times with little supervision
Must be able to remain calm in a fast-paced environment
Ability to work outdoors in a cold environment
Work schedule will include holidays and weekends
A love for helping others solve technical problems is a plus

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.

Work where you play - Apply now!