Terrain Park Manager

Job DetailsJob Location: Killington, VT 05751Position Type: Full-Time Year RoundSalary Range: $65,000.00 - $75,000.00 Salary/yearJob Category: Mountain OperationsCompensation and Benefits:

Compensation: Salary: $65,000-$75,000 annually, adjusted based on experience
Benefits: Full-time, year-round, benefited position including:

Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings
401(k) retirement plan (with company match up to 5%)
Paid parental leave
Paid time off, holiday and sick pay
Free season pass for employee/dependents
Privileges at several other resorts
Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.)

Job Summary

The Terrain Park Manager is responsible for overseeing the design, construction, maintenance, and operation of Killington Parks/Pico Parks (November-May) and Killington Bike Park (May-November). This role combines creativity, technical skill, and managerial responsibilities to ensure the resort’s terrain parks and bike park meet the needs of skiers, snowboarders, and mountain bikers while maintaining safety, quality, and functionality.

Summary of Key Responsibilities

Responsibilities and essential functions include but are not limited to the following:

Design and Planning

Collaborate with equipment operators and other resort staff to plan, design, and develop terrain park features (rails, jumps, boxes, halfpipes, etc.) and bike trails (berms, jumps, bridges, drops, etc.)
Ensure features meet safety standards and skill-level suitability for different user groups (beginner, intermediate, expert).
Regularly review and update the park layout and bike trail network to keep it innovative and engaging.

Construction and Maintenance

Oversee the construction of terrain park features, working closely with snowmaking and grooming teams
Oversee the construction and maintenance of mountain bike trails
Supervise the maintenance of features, ensuring they are in good condition throughout the day
Monitor snow conditions and adjust park features as necessary based on weather and snow quality.
Monitor weather to create and adjust project timelines for mountain bike trail construction and maintenance
Responsible for making decisions on feature and park closures based on conditions

Safety Management

Ensure terrain park features are designed, built, and maintained in compliance with company and industry safety guidelines.
Monitor and assess park features for hazards and make improvements or remove dangerous obstacles
Provide training to staff on park safety and risk management
Implement signage and barriers to alert users of any risks or changes in the park layout.

Staff Management

Hire, train, and supervise a team of terrain park attendants
Schedule staff shifts to ensure the terrain park is monitored and always maintained.
Foster a positive and collaborative work environment.
Demonstrate leadership and teambuilding within the department
Set example for Park Crew by practicing safe riding habits in the park and demonstrating excellent customer service
Ensure a regular presence of Terrain Park Attendants in all parks throughout each day

Guest Experience

Create a fun, challenging, and accessible experience for park users and mountain bikers of all ability levels
Gather feedback from park users to improve the park's design and features
Collaborate with the Events team to organize and promote terrain park events and mountain bike races
Functions as an ambassador of Killington Mountain, modeling and sharing the Killington “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff

Budgeting and Inventory

Manage the terrain park budget, including materials, tools, equipment, and labor costs.
Keep track of equipment and supplies necessary for terrain park operations.
Recommend purchases or upgrades for equipment or park features.

Collaboration and Communication

Work closely with other departments (Patrol, Snowmaking, Grooming, Events, Marketing and Lift Ops) to ensure the park operates efficiently.
Collaborate with the Marketing team to plan and promote social content to keep guests informed on park and trail status and events
Communicate with upper management regarding terrain park needs, challenges, and opportunities for improvement.
Address any guest concerns or incidents related to the terrain park.
Attend daily Snow Plan meetings throughout the winter season to communicate needs or issues with the Terrain Parks team

QualificationsBasic Qualifications

Valid US Driver’s license
Must physically be able to stand for extended periods of time and be able to bend, reach, climb, push, and pull
Physical Lifting: Over 50 lbs
Expert ability on skis or snowboard in all conditions and terrain
Expert ability for mountain biking on downhill trails
Superior verbal communication, reading comprehension, and written communication skills in English
Must be able to sit in confined spaces for extended periods of time
Must have excellent hand/eye coordination and visual concentration
Ability to tolerate and work efficiently in a mountainous environment with extreme temperatures and conditions

Required Knowledge, Skills, and Abilities

3-5 years of supervisory experience in mountain operations or similar
Strong leadership and interpersonal skills
Ability to accept criticism and feedback from coworkers and guests
Strong understanding of past and present trends in the industry (terrain park/bike park)
Familiarity with terrain park and mountain biking events/races
Previous experience in terrain park and mountain bike trail design
Familiar with the capabilities of different types of heavy equipment/machinery
Experience using wide variety of hand/power tools
Experience operating snowmobiles, ATVS, and side-by-sides at a mountain resort
Experience operating heavy machinery is beneficial (skid-steer, mini-excavator, front-end loader)
Is honest and has the highest integrity
Is able to handle and manage confidential information
Strong leadership and interpersonal skills
Friendly and outgoing personality – ability to interact with wide range of guests and coworkers
Ability to manage, train, and motivate a team effectively
Self-starter with the ability to stay productive with limited supervision
Sets a good example for others
Comfortable enforcing policy and procedures
Strong interpersonal and communication skills
Strong understanding of safety standards and risk management for winter and summer mountain sports
Familiarity with terrain park and mountain biking events/races
Strong written and verbal communication skills to work with staff, guests, and other departments
Flexible with scheduling around operational and department needs; ability to work long hours and cover extra shifts as needed
Thrives in a fast-paced environment

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.

Work where you play - Apply now!